I have in the past, as well, but the most recent debacle has me a little disenchanted.
I started a warranty claim about 10 months ago, and have sent many emails and made many phone calls, and just today got a resolution to 1 of the 2 problems I had. The second problem will go unresolved. Communication and product support have ranged from underwhelming to very disappointing.
That sucks to hear. There are plenty of good shelter options IMO, but Seek Outside packs are pretty unique. I'm not sure what would be similar - wrap around hipbelt, vertically rigid frame with the right kind of flexibility. None of the packs with hipbelts that come out like wings from the side of the lumbar pad (Kifaru, Stone Glacier, HPG) are as comfortable for me.
