An update to the above. I contacted customer service via their website and they replied within the hour requesting pictures. A couple hours later they sent an email saying they were sending me a new buttstock. So at this point I'd say their customer service is a thumbs up. Still haven't shot it, I'll have to go through my components and coner up some subsonic loads for it.
I have heard a lot more good than bad about Ruger customer service over the years. I am glad they are responding positively with you.
