You bet we do. Our Mailman, Harry is awesome. If he wasn't doing the job "above and beyond" we wouldn't. But he has both my and my wife's cell number and we both have his. If there is ever any issue or special need we can contact him directly, or vice versa. I bet not many USPS customers can say that. There's a difference between "meeting standards" at the USPS and doing every aspect of the job GREAT. And that's why Harry gets a generous tip at Christmas.

Cheers,
Rex