I watched the video hoping to eyeball the scope I sent in for repair that they just kept....no replacement, no resolution offered, no response to communication.
It's probably holding the door to the lunch room open.
Details? I've had nothing but good luck with Burris customer service...
Probably not appropriate for this thread. Good video of the production facility...thank gawd for the 'mute' button.
Good video of the production facility...thank gawd for the 'mute' button. 
-Al