Sears appliaces are badged products made by a several suppliers.
We have a Sears refrigerator in the garage for well, I expect you know what it is for - and Sears service for problems with the icemaker was just silly. They replaced the solenoid/valve assembly - which was not the problem. A frozen water feed into the icemaker was - and that just took a few minutes of steam to clear the frozen section - which was about 3 inches of ice in a plastic tube. Now we dump the ice every week or so and that passage does not freeze up and we change the filter every 4 months so that the flow of water into the icemaker is fast and full, not slow and dribbly, giving it time to freeze.
Call some other Warrantee service agency that services several brands such as RCA Whirlpool, JennAir, Frigidaire, Maytag.
BTW - this model of Sears refrigerator uses a filter that is also used in Frigidaire brand refrigerators...and can be bought for a lot less money than going to Sears for the Sears P/N.
Good luck.
