We quit Sears' appliances when we built our current place about 7 years ago. Had a latch break on the dishwasher at about 3 months and could get no one to come out and fix it on warranty. Gave up and tried to buy parts to fix it myself. The Sears web site refused to recognize the model number. Surfed a number of schematics without finding one that looked anything like ours. One day my wife just screwed a little metal bracket to the counter above the dishwasher that pivots and holds the door shut!
A friend here had a similar experience with a new $1,300 refrigerator that developed a problem a few months after he purchased it. Fortunately, he found a "fix-it" guy over in Willcox, AZ, that was willing to come and take a look at it. He was able to fix it for him.
Last edited by mudhen; 05/13/11.
