After dealing with modern customer service with several companies over the past few years, I would suggest replacing the trigger with a timney, or having a gunsmith replace it if you don't feel comfortable doing it yourself. There is no telling how long it will take Remington to get to your rifle, or how long they will have it when they do.
I am still waiting on a replacement for a melting recoil pad I was supposed to get three years ago from Remington.
