pd, what was the outcome of this nightmare?

I'm dealing with one myself. The Taxidermist/shipper (both owned by the same owner)never purchased or purchased limited insurance coverage for my trophies. Well, long story short, they got damaged in transit, and when I tried to filed for a claim, I was told that my coverage was from SA to first port of entry. When I asked for a copy of the insurance certificate, all I got were excuses from the shipper. Three of my trophies are damaged, and a Zulu shield is damaged as well. Not ever, ever using this outfitter & taxidermist again and I will not recommend either.