Seems sorta obvious, if she hates his friend there's either something wrong with the friend or something wrong with her. Like others have said, most likely its her.
Birdwatcher; Good evening to you sir, hopefully this finds you and yours well.
The answer you've given - in my experience and opinion - hits the points concisely.
The young man and the young lady would be much better off looking elsewhere for life partners. Their chances for success are slim to none.