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Joined: Jan 2012
Posts: 2,776
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2012
Posts: 2,776 |
I sent in a Minox ZA 3 3-9x40 riflescope that I bought in 2011. It is no longer in Minox's product offering. It had a wobble in the power ring and eyepiece that showed up this fall. They said it was a problem with an o ring and they would fix it. Sent it in, got the repaired scope back in about three weeks and an email the week before it showed up telling me it was on the way.
I appreciated the prompt service and good communication.
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Joined: Feb 2001
Posts: 50,634
Campfire Kahuna
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Campfire Kahuna
Joined: Feb 2001
Posts: 50,634 |
Had equally good CS on a Binocular I sent in last year.
Mark Begich, Joaquin Jackson, and Heller resistance... Three huge reasons to worry about the NRA.
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Joined: Feb 2001
Posts: 50,634
Campfire Kahuna
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Campfire Kahuna
Joined: Feb 2001
Posts: 50,634 |
Actually, they replaced the bin rather than repairing it.
Mark Begich, Joaquin Jackson, and Heller resistance... Three huge reasons to worry about the NRA.
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Joined: Jan 2012
Posts: 2,776
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2012
Posts: 2,776 |
I expected them to replace the ZA3 too but they sent back the same s/n I sent them.
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Joined: Jan 2004
Posts: 10,311 Likes: 3
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2004
Posts: 10,311 Likes: 3 |
I had dealings with them last year on a used pair of binos I bought here.
The eyes cups didn't extend out the same distance so when you put them to your face one was about 1/8" further out than the other. Explained this over the phone, in an email, and in a hand written note in the box I sent them. Never had the original box so I sent the defective binos in a box that belonged to another pair of Minox I own. In 2 weeks I received the defective binos back in the same condition they left here in, packaged in a plain brown box. I fired off another email explaining again the problem, and telling them I wasn't too pleased with their CS. I was out shipping/insurance for my Binoculars, I had lost the box for my other binos, and these still had the same problem. ?
The next morning I received a call from their service guy and we went over the problem again. Three or four days later my old box arrived with a new set of eye cups that work as they oughta.
We had a little rough sledding, but it all worked well out in the end.
I really like the binoculars.
Black Cows Matter!
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Joined: Dec 2013
Posts: 14,810 Likes: 5
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2013
Posts: 14,810 Likes: 5 |
At least as far as binocs go,(I don't have any experience with their scopes) I think Minox is the best value in the business. I have three pair of them and they consistently outperform their price point.
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Joined: Oct 2007
Posts: 14,267
Campfire Outfitter
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Campfire Outfitter
Joined: Oct 2007
Posts: 14,267 |
Earlier this year I had a Minox scope go kaput.They replaced it with an upgraded model.Whats not to like?
Its all right to be white!!
Stupidity left unattended will run rampant
Don't argue with stupid people, They will drag you down to their level and then win by experience
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