Home Forums Hunting & Shooting Hunting Optics Say NO to companies with non-transferable warranties!

On the same subject but not about optics...I just took a look at a little-used and pampered S&W Airweight my SIL has, and noticed it has some defect in the frame metal. I looked up the warranty prior to packing it up to send back to them, and found this:

Smith & Wesson’s Lifetime Service Policy begins after the (1 year) warranty period has expired. Smith & Wesson will repair, without charge, for the lifetime of the original owner, any Smith & Wesson handgun purchased on or after February 1, 1989, and any M&P15 series rifle, that is found to have a defect in material or workmanship. Eligibility for this Lifetime Service Policy requires returning the Product Registration Card within 30 days of purchase.

Smith & Wesson covers the "original owner" only, and even then only if you thought to return the registration card! I'll bet there is nowhere in the owner's manual issued with each S&W product that the Lifetime Service Policy is void if you don't return the card!

I am laughing right now about all the hoopla about hawke not having a great warranty. seriously people your getting butt hurt over a chinese made optic that is batch QC'd. Its the same thing with pretty much all of vortex crap. The companies know that 95% of people hardly ever shoot their guns. as long as the scope gets sighted in the first time, it might see a box of shells over the next 15 years. And for the 5% that actually shoot their guns much. They just replace those scopes. pretty simple actually. 5% come back, the company probably only paid china 5:1 for making them. That means they retail at a 500% markup. of course this is split with the manufacturer and the retailer, but if you are making anywhere near that kind of margin replacing 5 or even 10% of the scopes for free is like MEH, The same can be said for athlon and the rest of the chinese private label optics companies who make absolutely jack nothing and just put their name on it.

PEOPLE YOU ARE BUYING GARBAGE!!! seriously if you are worried about your investment buy optics that will maintain value, and might just not crap out in the first place. Usually this is going to be a company that acutally makes the optic themselves. OR its going to be made in japan or europe, END OF STORY! China is notorious for changing out parts to save even 1 penny per unit. The company that is private labeling the scopes have no idea. the customer gets to find out. a rifle scope is a precision instrument that must adjust precisely, and hold its zero under recoil. Why are you dinking around just buy better.

hawk, athlon, nikko sterling, BSA, vortex its all the same crap with a different name on it.

Wow! As I've said in other posts. Our family has quite a few Hawke products. Good glass, good ballistic app. and accurate. Now, finally after about eight years. One did take a crapper. Upon calling a Hawke representative she gave me her ID number. Told me to put a note with her ID number and explain the problem. I sent the scope back. Which was no longer being made, they sent me an upgrade and the whole deal took less than 10 days. I'd say that was pretty fair customer service. Now I'm still not sure personally, just what kind of long Jevity to expect from the product. But I certainly don't have any problem with their customer service! And have come to believe that sometimes on the Internet, people would bitch if you hung um with a new rope.




Take care, Willie

You are a phucqking retard.

Just my $.02 and not wanting to fan the flames.

IMO, companies that can offer a no questions asked warranty (run it over, use it as a baseball bat, whatever) and they'll replace it are basically saying that their production cost allows for this.

The higher quality optics companies (Leica, Swarovski, Zeiss, S&B, etc) do not offer this as their production costs are far too high. Also, their failure rate is a small fraction of the failure rate of the companies that can toss your purchase in the trash and send a new one to you. You buy quality products because they are awesome and will not fail on you.

The best warranty is the one you, and nobody you know, know anything about because you never have had to use it.

Again, just my $.02