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Joined: Nov 2009
Posts: 15,885 Likes: 1
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2009
Posts: 15,885 Likes: 1 |
I paid for 2 day delivery on a package that showed up 5 days late. When the pkg was 3 days late, I called the customer service people and they suggested I file a claim for a 'non delivered pkg'. So, I filed a claim, stating that the pkg hadn't arrived. Below is the response I received today. They cant even get their complaints sent to the right country. FedEx Query xxxxxxxxx - Yahoo / Inbox ukinvoicequery  fedex.com <ukinvoicequery fedex.com> To: file.claim fedex.com Cc: my email yahoo.com Dec 20 at 6:14 AM Dear Team Online MBG/Claim received to the UK in errorAwb # xxxxxxxxxx Customer Name: My name Customer Email: my email yahoo.com Customer Telephone Number: xxxxxxxxxxxxxxxx Kind Regards Samantha Duffy UK Claims AgentFedEx Express Tel: 03456 07 08 09 Email: ukinvoicequery fedex.com Web: fedex.com/gb/billingenquiry Fax: 0247 670 2739 Stop paper invoices now and sign up for FedEx Billing Online at fedex.com/gb/account/fbo or call Customer Services.
Old Turd- Deplorable- Unrepentant Murderer- Domestic Violent Extremist
Just "Campfire Riffraff and Trash"
This will be my last post! Flave 1/3/21
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Joined: Apr 2005
Posts: 8,095
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2005
Posts: 8,095 |
“Factio democratica delenda est"
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Joined: Aug 2004
Posts: 69,696 Likes: 23
Campfire Kahuna
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Campfire Kahuna
Joined: Aug 2004
Posts: 69,696 Likes: 23 |
They are every bit as screwed up as you think they are. Probably even more so.
Molɔ̀ːn Labé Skýla!
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Joined: May 2010
Posts: 14,971 Likes: 2
Campfire Outfitter
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Campfire Outfitter
Joined: May 2010
Posts: 14,971 Likes: 2 |
Maybe they didn't know it is the busy season.
--- CAUGHT IN THE CROSSFIRE --- A Magic Time To Be An Illegal In America---
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Joined: Jan 2012
Posts: 67,300 Likes: 47
Campfire Kahuna
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Campfire Kahuna
Joined: Jan 2012
Posts: 67,300 Likes: 47 |
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Joined: Nov 2008
Posts: 1,650
Campfire Regular
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Campfire Regular
Joined: Nov 2008
Posts: 1,650 |
FedEz actually delivered a package in a very timely manner last week, they have no fuggin idea where the contents went so the seller did give me a refund at least.
"Jerry is dead, Phish suck time to get a job "
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Joined: Apr 2011
Posts: 151,845 Likes: 20
Campfire Savant
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Campfire Savant
Joined: Apr 2011
Posts: 151,845 Likes: 20 |
Sorry, glad you got a refund
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Joined: Dec 2007
Posts: 11,213
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2007
Posts: 11,213 |
Vendor shiped a package to me with one day shipping. It arrived 5 business days later.
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Joined: Dec 2007
Posts: 11,213
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2007
Posts: 11,213 |
UPS, USPS are right on time with their delivery estimates.
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Joined: Jun 2001
Posts: 2,235
Campfire Regular
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Campfire Regular
Joined: Jun 2001
Posts: 2,235 |
Around my neck of the woods FedEx is so screwed up I've now quite buying ammo from a particular supplier as FedEx is their only shipping option.
I also took the time to tell them why when they contacted me to ask why I hadn't sent in an order lately....
It's you and the bullet, and all the rest is secondary.
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Joined: Nov 2009
Posts: 15,885 Likes: 1
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2009
Posts: 15,885 Likes: 1 |
Sorry, glad you got a refund No,no.no. This is the first response to my complaint. I guess I gotta do it again or eat the extra expense. I'll probably just let it go. I'm better off than RandyR, I did get the pkg and contents.
Old Turd- Deplorable- Unrepentant Murderer- Domestic Violent Extremist
Just "Campfire Riffraff and Trash"
This will be my last post! Flave 1/3/21
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Joined: Sep 2014
Posts: 21,878 Likes: 5
Campfire Ranger
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Campfire Ranger
Joined: Sep 2014
Posts: 21,878 Likes: 5 |
Don't know,
But saw something on Facebook about a
FedEx driver shooting an attempted robber.
That's not screwed up.
That's great.
Parents who say they have good kids..Usually don't!
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Joined: May 2019
Posts: 1,825 Likes: 1
Campfire Regular
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Campfire Regular
Joined: May 2019
Posts: 1,825 Likes: 1 |
Twice in the last few months I’ve had packages that tracking said delivered when it wasn’t. Driver said left at front door, which requires climbing a tall staircase, so I know it’s bs. Filed a complaint both times and got the package 2-3 days later. Will never use them if there’s another option.
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Joined: Oct 2004
Posts: 26,592 Likes: 17
Campfire Ranger
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Campfire Ranger
Joined: Oct 2004
Posts: 26,592 Likes: 17 |
FedEz actually delivered a package in a very timely manner last week, they have no fuggin idea where the contents went so the seller did give me a refund at least. lololol
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Joined: Jan 2006
Posts: 69,433 Likes: 13
Campfire Kahuna
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Campfire Kahuna
Joined: Jan 2006
Posts: 69,433 Likes: 13 |
30lb box, shipped from AL to ID on the 16th. Arrived today, 20th, in good shape.
“In a time of deceit telling the truth is a revolutionary act.”
― George Orwell
It's not over when you lose. It's over when you quit.
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Joined: Nov 2009
Posts: 15,885 Likes: 1
Campfire Ranger
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OP
Campfire Ranger
Joined: Nov 2009
Posts: 15,885 Likes: 1 |
30lb box, shipped from AL to ID on the 16th. Arrived today, 20th, in good shape. Mine was a 1 1/2 lb. box sent from Ark. to La. Took 7 days. The box got to Monroe, La. on time according to the tracking, but it took 5 days to get it the last 45 miles.
Old Turd- Deplorable- Unrepentant Murderer- Domestic Violent Extremist
Just "Campfire Riffraff and Trash"
This will be my last post! Flave 1/3/21
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Joined: Aug 2004
Posts: 69,696 Likes: 23
Campfire Kahuna
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Campfire Kahuna
Joined: Aug 2004
Posts: 69,696 Likes: 23 |
Fed Ex shipped a dual hydraulic hose kit to me. It wasn't cheap. About $400 IIRC. It said "Delivered"... Umm... No it wasn't. I called Fed Ex, and they sent the driver over to my house again. No package. Driver told me he didn't know where it was. File a claim. I did... Filed the claim right away. Next day the coal electric plant about 10 miles down the road called to ask me if I was expecting a pkg from Fed Ex? Um... Yes. They told me to come get it. I did. Had MY address right there, and thank God, my phone number as well... I never heard Boo about the claim for the lost $400 kit from FedEx. I checked the claim months later and it was still in limbo. Fug FedEx. 
Molɔ̀ːn Labé Skýla!
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Joined: Jul 2005
Posts: 5,697 Likes: 5
Campfire Tracker
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Campfire Tracker
Joined: Jul 2005
Posts: 5,697 Likes: 5 |
Fed Ex shipped a dual hydraulic hose kit to me. It wasn't cheap. About $400 IIRC. It said "Delivered"... Umm... No it wasn't. I called Fed Ex, and they sent the driver over to my house again. No package. Driver told me he didn't know where it was. File a claim. I did... Filed the claim right away. Next day the coal electric plant about 10 miles down the road called to ask me if I was expecting a pkg from Fed Ex? Um... Yes. They told me to come get it. I did. Had MY address right there, and thank God, my phone number as well... I never heard Boo about the claim for the lost $400 kit from FedEx. I checked the claim months later and it was still in limbo. Fug FedEx. Similar scenario has happened to me multiple times. If a retailer's only shipping option is FeebEx, I shop elsewhere.
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Joined: Mar 2007
Posts: 24,396 Likes: 1
Campfire Ranger
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Campfire Ranger
Joined: Mar 2007
Posts: 24,396 Likes: 1 |
90# box arrived in Boise Saturday, to be delivered here Monday, finally arrived late Wednesday, was ripped and torn looked like it had been dropped at least once, thankfully cardboard and styrofoam had surprisingly cushined the contents.
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Joined: Sep 2007
Posts: 37
Campfire Greenhorn
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Campfire Greenhorn
Joined: Sep 2007
Posts: 37 |
I've dealt with corporate accounts with both UPS and Fedex. Fedex sucks, at all levels, and there are many.
Fedex Ground, Fedex Express, and Fedex Freight are 3 different companies. God help you if ever a a Ground or Express package is inadvertently picked up by the wrong driver, and it happens more often than you think.
To make matters worse, the Ground routes are independently owned, and further subcontracted to whatever flunkies the owner(s) see fit. They aren't company men in any sense of the word. More like part time day laborers.
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