Home Forums Hunting & Shooting Hunting Optics Swarovski warranty

Agreed Beav, my focus has shifted also. We are learning this lesson with rifle scopes, hence the popularity of Super Sniper. I think it may be time to shift our focus with bino's and to a lesser extent spotters.

Tough durable and good optics... we wan't it all. I would rather have durable and good resolution than the best resolution and fragile, especially if they won't warranty them anymore.

I think of bino's as a long term item. Maybe I am out dated in todays disposable society..... I am feeling like a damn dinosaur

I completely agree on taking good and durable/warranty vs. best but no warranty and told to pound sand if there’s a problem.

Quality glass is a big investment for me. I can’t afford to be shelling $1000+ on glass only to need to replace or spend a big chunk on repairs. If optics can’t handle field use then no matter how good the glass they’re of no use to me.

Anyone here have same warranty issues with Meopta as some here have had with Swarovski binoculars?

Just finished Year 2 with 12x and 15x Meopta averaging about 60-80 days in the field a year, each. I'm on Year 4 I think of the S2. No failures thus far on bins. They have been treated just like the Swaro 15x failures I have had, 3 in the past 5 years. Padded case in pack, to tripod, back to padded case. No fall events, no nothing but technicians observed impacts to the body of the bins not covered by warranty ( nothing visible to me on the outside until the interior fogged up), and a $500 bill every other year on average.

I've used the Meopta warranty 1 time in 4 years and it's not been their bins. After an epic hunt in the dust storms of caliche dust NM, (ehh Clint) I had my 82mm S2 power knob spin in circles. Nice Meopta lady said send the whole thing in. I did. 7 days later I called to see if they received it/status update, the same nice lady said I should be in receipt of a package the next day or so. I was. It was a brand new eyepiece and body. The body wasn't messed up, it was just scratched and beat to piss. I got free of charge a new eyepiece and body, no questions asked. This was 3 years ago. This is my only experience with Meopta CS. But it was pretty good. Just sharing my experiences.

YMMV...

How do you explain the folks who had free stuff when they ran their bins over with a truck? Google it a bit. It's everywhere, even on this thread. Do a bit of research, if you want....

You're not the only fish in the bowl who has been out a lot on this site. Just because your experiences differ don't make it how it is. You should know that by now...

I'm still farting dust.

I"m a self professed optics junkie.....I love trying out different optics and have been doing so for years now. The two very best binos I've ever owned or used, from a toughness/build quality standpoint with great optics are the older Leica Trinovid BN/BA, and the Meostar HD's. The Meostar HD's are just as tough and rugged and better optically, IMHO.

I generally buy Swarovski or Leica. I have been leaning to Swarovski because they had better customer service. So is this true? Is Leica better or worse on warranty service?

Buying second-hand, 10-15 year old damaged binos, throwing a Epic Whine Fest when the manufacturer won't repair them without a fee, and accusing the manufacturer of a Vast Conspiracy as though prisms just explode into a mushroom cloud all by themselves. Not even happy when Swaro offers to work with him on the price of repair.

Google that and tell me what the results are........




Even when run over by a truck, Swaro is willing to work with the customer.........

Think of it as public service announcement...... Swaro WILL weasel out of their end of the warranty ! I understand alpinecreek you are a fanboy and your worth is based on possessions you own.
For normal people who work hard for their money they do not like to be lied to and cheated..... and their possessions do not define them.

Tell us more about your amazing $500 dollar Swaro's that are now as good as $1800 glass because you sent them in..... Bwahahahahhaa you define fanboy... pathetic

Of your 23,000 post the only thing before this I recall is you claiming to shooting dozens of elk with a 243..... that's it, no cool pictures, no cool rifles etc...... simply a fool bragging he used a marginal weapon on a majestic game animal.

Your reputation is well deserved......

Worse. In the past much worse. Doug has mentioned several times Leica is attempting to improve. With apologies to Doug, Leica has said that before. I'm taking a wait and see approach. Having said that, a Leica RF is on my short list. If you buy Leica, buy it from Doug, CameralandNY has the chutzpah to get the manufactures attention........

Swarovski made an effort to have a significant presence in North America, and 15+ years ago built a full blown repair center with the ability to repair all of the products sold in North America and some of the their European products. After the war, Swaro started an update program in part to distinguish themselves from Zeiss and Leica. When possible, Swaro will replace older optics with newer, improved parts and in some cases (such as the 30mm SLC's) design and manufacture improved parts when they run out of the old parts. I don't know of any other foreign optics manufacturer that has the former on the scale that Swaro has, or does the latter.

If you want a No Fault, No Whine warranty, buy Vortex, Athalon, and maybe a couple others.

If you aren't on Swaro's payroll you should be..... holy crap

Show me where the warranty covers damage by the customer.

And it's only 5 elk I've personally killed with a 243, the other 4 dozen have been with a slingshot........

The point is the mythical damage you speak of is determined by Swaro..... despite zero evidence.... the fact you can't see a problem with that speaks volumes about you..... and your character

The "mythical" damage occurred will be determined by ANY manufacturer a person sends their optics to for repair, you idiot.

You have yourself worked into such a toddler-like rage you can't even think straight.

Geez........


Edited to add:

I'm still waiting for you to show me where the warranty covers damage by the customer.

THIS... They have ALWAYS been ABOVE and BEYOND customer service for the last 40 years I have dealt with them through 6 pairs of binos and 10-12 scopes that I have owned. If I ever had a problem they were on it...

I like good optics as much as the next guy and trust Doug to steer me in the right direction for things that I’m not sure of. He sold me Leica binos and a Leica Visus scope that I’m very satisfied with and it didn’t hurt that they were on sale. I have a Leica 1000-R rangefinder that I’ve had for 7 years (?) that has served me well. I’ve also never ever had a Burris product fail and I have several. Kahles is pretty spiffy glass, too. They fixed a sticking power ring for free on an older Helia C although it had to go back to Austria for repair. I only paid shipping and insurance to the US facility. Everyone that I know (small sample) that has Swarovski optics has been uber satisfied so far. I think sometimes we tend to attempt to pick the fly schit out of the pepper. Happy Trails

This is kinda like the FBI investigating themselves..... nothing to see move along...
Integrity matters..... too some

Still waiting for the report on the Swaro warranty.

For your optics education, I can tell you most optic manufacturers have very similar warranties other than the previously mentioned outfits.

Meanwhile, Carry On.........

I understand most optic companies have similar wording in their warranty..... the point you keep ignoring is the integrity of the company to stand behind the warranty.
I am through trying to explain it to you... you seem too dense or have an agenda to understand.

The curious thing is why are you so determined to defend Swaro? the fanboy must be a powerful emotion for you....