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Joined: Feb 2016
Posts: 178
Campfire Member
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OP
Campfire Member
Joined: Feb 2016
Posts: 178 |
I wanted to let everyone know that Palmetto State Armory censor's their reviews as mine has not been posted to the site on a gun that I purchased and had problems with. In order to leave the review, I had to prove that I purchased the item from them. I notice this item however currently has all 5 star reviews. I am reporting this to the better business bureau, but I wanted to post this here to warn anyone before they purchase an item from them.
On a black Friday sale, I purchased an AR-15 pistol in 6.5 grendel with a 12 inch barrel that was on sale. My buddy and I both purchased ours on the same day to use in alternative weapons season to take our kids hunting and just to own one. After two weeks they arrived at our local gun store and we picked them up. We both sighted them in together. His impressively shot under one inch MOA using hornady 123 grain factory bullets. Mine did not. I shot like a shotgun pattern. On paper at 25 yards it didn't do to bad, but when we shot it at 100 and 200 yards it was bad real bad.
So we started trouble shooting it. We are both prior military and I am a retired State Trooper and previous rifle instructor. We shot each others neither of us could get mine to shoot a group. His gun we both shot under MOA with at 100 yrds. I bought a new 3 pound trigger, clean the gun thoroughly and we switch scopes. Nothing seem to help the gun. My scope zeroed right in on his gun. I took the gun apart and check the barrel nut it was tight within specs. I tried three different brand 123 grain factory bullets and it still would not group firing over 200 rounds and cleaning several times. The best group was 4 inches MOA at 100 yrds with bullets hitting randomly in pattern with letting the barrel cool between shots. I also tested rapid fire 3 shot groups. The gun always function flawlessly, but would not group enough to shoot past 100 yards safely for hunting. Mean while we were ringing steel with my buddies gun at 300 yards. My average gun group was 5 to 6 inches MOA at 100 yards. I troubled shooted this gun several more times and consulted a gunsmith who told me it probably had a bad barrel and that it happens. He said it could be milled bad, have defective steel or other issues. He said call the manufacture and see what they would do since it was less than a month old.
I tried to contact them, but their phones were down several days. I finally got through and the customer service was awesome. They agreed it probably was a bad barrel. They sent a prepaid label and I only shipped the upper back. I sent several targets in with it showing its cold barrel grouping and rapid 3 shot grouping at 100 yards. I even showed the scope after, I put in on the other gun zeroed in under 1 inch MOA and a box test, I did with it. I wrote a nice letter and sent it in with the upper. Several weeks went by and I get an email saying nothing is wrong with the upper and its being returned with a target. I got it yesterday. I open the box and there is all my targets and letter I wrote explaining all this and what I had done in the box with the upper. I look further and there is a 300 meter/ 25 yard military style AR target in the box with a less than one inch MOA three shot group with a hand written note. "There is nothing wrong with this upper. It was shot at 25 yards and functions fine." Shot with 123 grain Hornady ammo.
My question is why was the gun not shot at 100 yards? Is this acceptable, I think not. I bought this gun to hunt with and I am sure not all my shots will be within 25 yards. How do you test a barrel with only three shots at 25 yards. So, I called them and of course the floor manager is supposed to call me back and did not for the last 48 hours. No one will speak to me about this 3 shots at 25 yard test. I called a couple times now. I went on their website to leave basically this same review. They deleted it even after I proved that I had purchased the gun. I tried to leave the review again and it says, "You have already reviewed this product."
I guess I will replace the barrel at my own expense as during all this I even used the scope on a different gun and it zeroed fine. I will buy a better quality barrel, but to delete an actual review and not contact a true customer is disgraceful. Sad fact is its a really fun gun to shoot and I would have purchase more items from them in the future. No one accepts a gun that only groups at 25 yards and isn't quality controlled or tested further than that. Almost every gun manufacture now comes with an under one inch MOA at 100 yard warranty. Additionally after I provided targets and a nice letter telling them that its issue was grouping at 100 yards to shoot it at 25 yards is disgraceful. I reload alot of ammo and you can't even begin to tell what a bullet is doing until it passes 100 yards with most showing issues at 200 yards plus.
Buyer Beware when it comes to Palmetto State Armory. One a side note, I almost didn't even buy the gun because of the fact that they have been investigated two times for having customers credit card numbers stolen twice in 2019, which they blamed on Russian hackers. I used a credit card , I only use for emergencies just to buy the gun. So again remember you get what you pay for sometimes a deal isn't always a deal.
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Joined: Nov 2004
Posts: 21,699 Likes: 3
Campfire Ranger
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Campfire Ranger
Joined: Nov 2004
Posts: 21,699 Likes: 3 |
Sorry to hear you had these kind of troubles. I am a fan of the 6.5 Grendel, and would love to have one in an accurate, reliable AR. Hope you get it worked out soon.
"The number one problem with America is, a whole lot of people need shot, and nobody is shooting them." -Master Chief Hershel Davis
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Joined: Jan 2016
Posts: 95,727 Likes: 2
Campfire Oracle
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Campfire Oracle
Joined: Jan 2016
Posts: 95,727 Likes: 2 |
Ecc 10:2 The heart of the wise inclines to the right, but that of a fool to the left.
A Nation which leaves God behind is soon left behind.
"The Lord never asked anyone to be a tax collector, lowyer, or Redskins fan".
I Dindo Nuffin
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Joined: Jun 2006
Posts: 1,099
Campfire Regular
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Campfire Regular
Joined: Jun 2006
Posts: 1,099 |
You can't trust ANY internet reviews.
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Joined: Nov 2002
Posts: 33,741 Likes: 5
Campfire 'Bwana
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Campfire 'Bwana
Joined: Nov 2002
Posts: 33,741 Likes: 5 |
Sorry to hear. I have purchased a fair bit from them, though some years ago, with zero issues.
Conduct is the best proof of character.
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Joined: Oct 2006
Posts: 24,466 Likes: 12
Campfire Ranger
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Campfire Ranger
Joined: Oct 2006
Posts: 24,466 Likes: 12 |
HSfarm - hope it works out . You can't trust ANY internet reviews. Software can be purchased that gets rid of or changes reviews , read about it a while back . The ole scamarama .
PRESIDENT TRUMP 2024/2028 !!!!!!!!!!
Posted by Bristoe The people wringing their hands over Trump's rhetoric don't know what time it is in America.
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Joined: Feb 2010
Posts: 16,091
Campfire Ranger
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Campfire Ranger
Joined: Feb 2010
Posts: 16,091 |
You bought a bargain basement pistol from a company, and you are mad it doesn't shoot under an inch at 100 yards? I understand your frustration, but don't get too wound up about it.
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Joined: Jun 2001
Posts: 10,790 Likes: 1
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2001
Posts: 10,790 Likes: 1 |
Had to send an upper back twice to them. They refused to refund my money. Ill try to post pics. My rail slid down barrel after less then 2 mags. Sent it back they scratched barrel.
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Joined: Aug 2010
Posts: 1,570
Campfire Regular
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Campfire Regular
Joined: Aug 2010
Posts: 1,570 |
I had a similar issue at Midway USA. They did not post my honest review. Nothing terribly bad but their Binocular harness used to have alternate male and female ends on each side so that you could detach the binos and hook the strap to itself across your chest and if you wanted could hook the straps together on the bino for more or less a carry strap. Somewhere along the line they started putting both male ends on the harness and both female ends on the bino attachment straps. They told me that their advertising department or some similar department determines which reviews they will post. I assume it is a common practice in the industry.
PA Bear Hunter, NRA Benefactor Member
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Joined: Nov 2007
Posts: 8,458 Likes: 2
Campfire Outfitter
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Campfire Outfitter
Joined: Nov 2007
Posts: 8,458 Likes: 2 |
Unfortunately, I've had the same luck with Ruger and Kimber when their guns didn't shoot to the standards I thought they should.
Tom
Anyone who thinks there's two sides to everything hasn't met a M�bius strip.
Here be dragons ...
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Joined: Aug 2002
Posts: 14,070
Campfire Outfitter
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Campfire Outfitter
Joined: Aug 2002
Posts: 14,070 |
That sucks. I've purchase a lot of items from them and will make sure to call and voice my opinion about that BS. If they get enough calls, they'll pay attention so please keep letting others know.
Biden's most truthful quote ever came during his first press conference, 03/25/21. Drum roll please...... "I don't know, to be clear." and THAT is one promise he's kept!!!
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Joined: Dec 2013
Posts: 44,466 Likes: 10
Campfire 'Bwana
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Campfire 'Bwana
Joined: Dec 2013
Posts: 44,466 Likes: 10 |
Slaves get what they need. Free men get what they want. Rehabilitation is way overrated. Orwell wasn't wrong. GOA member disappointed NRA member 24HCF SEARCH
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Joined: Jan 2010
Posts: 1,419
Campfire Regular
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Campfire Regular
Joined: Jan 2010
Posts: 1,419 |
I was about to order a upper tonight and this slowed that IDEA..... Sorry to hear.
If it ain't broke don't fix it!!!!!!!!!!!
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Joined: Feb 2020
Posts: 651
Campfire Regular
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Campfire Regular
Joined: Feb 2020
Posts: 651 |
Hi-Point & PSA... same whore, different dress.
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Joined: Apr 2013
Posts: 14,046 Likes: 1
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2013
Posts: 14,046 Likes: 1 |
Have noticed a drop off at psa i n the last year. But most from primaryarms.com
the consolidation of the states into one vast republic, sure to be aggressive abroad and despotic at home, will be the certain precursor of that ruin which has overwhelmed all those that have preceded. Robert E Lee ~Molɔ̀ːn Labé Skýla~
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Joined: Oct 2004
Posts: 26,576 Likes: 17
Campfire Ranger
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Campfire Ranger
Joined: Oct 2004
Posts: 26,576 Likes: 17 |
You bought a bargain basement pistol from a company, and you are mad it doesn't shoot under an inch at 100 yards? . You might want to read what he wrote again.
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Joined: Feb 2018
Posts: 10,145 Likes: 4
Campfire Outfitter
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Campfire Outfitter
Joined: Feb 2018
Posts: 10,145 Likes: 4 |
You bought a bargain basement pistol from a company, and you are mad it doesn't shoot under an inch at 100 yards? I understand your frustration, but don't get too wound up about it. Did you even read his complaint?
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Joined: Mar 2015
Posts: 466
Campfire Member
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Campfire Member
Joined: Mar 2015
Posts: 466 |
I bought an AR10 Gen2 from PSA when Gen2s came out it was a blem gun, I could never find the blem on it or to it. At 100 yds I shot so many cloverleaf 3 and 4 shot groups with that rifle and a Burris scope I quit counting. Of the 4 dozen or so rifles I own costing up to 5 times that AR10 none shoot as well. Go figure???
Last edited by 1bigdude; 02/20/20.
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Joined: Feb 2006
Posts: 18,033
Campfire Ranger
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Campfire Ranger
Joined: Feb 2006
Posts: 18,033 |
Sorry to hear about your bad experience, especially when you went out of your way to fully and fairly explain your situation. I've had good luck with PSA equipment, and this sounds like something they should have taken care of. Even a budget grade gun should be able to at least shoot minute of deer groups.
molɔ̀ːn labé skýla
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Joined: Dec 2005
Posts: 9,577
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2005
Posts: 9,577 |
I would not expect very good long range accuratcy from a pistol ar15. but I would expect the 2 you bought to shoot close to the same groups. I've had great luck with everything I've bought from them.i never had to deal with customer service.
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