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March ( DEON Optics ) repair report #14676326 03/18/20
Joined: Jan 2010
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6MMWASP Offline OP
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I have a 2.5-25X42 tactical March that I bought used off of another site. The zero stop was locked up and could not be adjusted.

I asked for anyone's experience with repair of March scopes and FTR-Shooter stepped in as he has connections with March ( DEON )

I contacted DEON on Feb 6 via Email and received a response on the 7th asking for pictures. I sent them the same day,

March responded and asked that I return the scope via EMS Priority mail and gave very detailed directions on how to return and deal with customs paperwork entering Japan for repair. I followed those instructions to the letter

I sent the scope back to Japan on the 12th and received an Email form Deon that the scope had arrived their business on Feb 22.

On March 13th I received an Email that the scope had been repaired, tested, cleaned and filled with argon, and shipped back to me

I received the scope looking like new with a new working zero stop turret cap and with new lens covers.

All at no cost to me other than shipping to them.

I have to say they kept me in the loop every step of the way and their customer service was the best I have ever experienced on ANY return product.

Thanks to FTR-Shooter for his assistance and to DEON for the exceptional service.

Last edited by 6MMWASP; 03/18/20.
BP-B2

Re: March ( DEON Optics ) repair report [Re: 6MMWASP] #14676442 03/18/20
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FTR_Shooter Offline
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Thanks so much for keeping us updated.

Re: March ( DEON Optics ) repair report [Re: 6MMWASP] #14679260 03/19/20
Joined: Nov 2003
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Good info. Thanks.


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Re: March ( DEON Optics ) repair report [Re: 6MMWASP] #14686334 03/20/20
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dennisinaz Offline
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Nice to hear


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Re: March ( DEON Optics ) repair report [Re: 6MMWASP] #14696784 03/23/20
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swampkid Offline
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That is good to know about march scopes I am starting to get interested in them. Thank You

IC-A


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