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Joined: Apr 2008
Posts: 8,662
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2008
Posts: 8,662 |
Any of your local TV stations do any stories where a consumer is not getting satisfaction?
This seems like a story they would love.
Customer calls local propane company about a dangerous gas leak.
Company comes out does work that doesn't fix problem, customer still has dangerous gas leak.
Company denies there is a gas leak even tho you can still smell gas.
Wants to charge customer again to fix dangerous gas leak they didn't fix the first time, you know the leak that doesn't exist.
If you have a TV station that does those kind of stories I would call them.
Lots of people will learn what a chitty co. they are.
Business hate bad press, especially when it's deserved. +1
Ted
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Joined: Jun 2020
Posts: 9,450
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2020
Posts: 9,450 |
Hawk,
That IS a royal ripoff.
This is another example of lousy service men. It's so hard to find good honest help these days.
I don't know if this will work, but its worth a try.
This company and their man are licensed by the state.
I'd contact your attorney general's office with the details before getting the new stove. Maybe you'll be able to get through and you'll get a staff member who will help.
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Joined: Apr 2010
Posts: 8,219 Likes: 10
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2010
Posts: 8,219 Likes: 10 |
Ever consider hooking your own schitt up and doing your own maintenance? Lowes and Homer Despot sell everything you need. Leaks are easily enough found with a Zippo and only at connections. There should only be three connections at most. One at the tank, and two at the stove inside IF you add flex tubing between the main line and stove. The only money you're really out of is cost of materials. Just helped install a spankin' new Samsung range for a friend and neighbor this past fall. Not rocket surgery. The most difficult task was contorting to reach and swap out the orifices from NG to LPG. Planning on installing the same make and model of my own and building an insulated and electrified hut for a pair of 100# tanks next year at my "Up North" place. When it drops down below 0* F, I'll put a drop light in to keep them warm and if the power goes out a modified Dietz Jr No.20 kerosene lantern.
Of course we bushkins do tend to be a bit more independent and self-sufficient than most. ^^^^ This. I just plumbed in and installed a NG range in my house, took about 3hrs. You’ll regret going electric, aside from the power outage aspect an electric stove sucks ass to cook on.
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Joined: Jun 2020
Posts: 9,450
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2020
Posts: 9,450 |
PS:
I'm not a gas plumber, but my Dad and one boss showed me how to find leaks. They would get a little dish soap and water. Paint that on all of the joints.
Propane is heavier than air and collects like gasoline vapors. Very flammable. Explosive in concentrations.
A heater or hot water tank could ignite it if it's more than a mild smell.
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Joined: Sep 2014
Posts: 21,926 Likes: 8
Campfire Ranger
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Campfire Ranger
Joined: Sep 2014
Posts: 21,926 Likes: 8 |
You will regret the electric stove if you actually cook much.
When we got married we gave away a gas stove and I installed electric.
Gas scared me, didn't want it in my home.
26 years later we have have had a beautiful smooth top electric
stove for 5 or 6 years.
Convection oven, it's great for cookies.
Can do 3 pans at a time, all get done nicely.
Once its hot.
Boy, it is pretty.
One burner has been bad for awhile and I'm not sure how to fix it.
And it totally sucks.
Takes forever to heat a burner.
All by design to get good efficiency ratings.
Have been thinking about getting gas installed and a new stove.
Parents who say they have good kids..Usually don't!
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Joined: May 2006
Posts: 2,890
Campfire Regular
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Campfire Regular
Joined: May 2006
Posts: 2,890 |
Hawkeye, this type of B.S. has become pervasive.
Recently I was "gas-lighted" by my electric power company.
Transformer down the road blew up- loudly. One phase in my house was out so the supervisor tried to bullshidt me that I had a bad main breaker. Lol.
My breaker "healed itself" (when they fixed the transformer) the next day.
Last edited by night_owl; 03/02/21.
abusus non tollit usum
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Joined: Feb 2019
Posts: 2,386 Likes: 1
Campfire Regular
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Campfire Regular
Joined: Feb 2019
Posts: 2,386 Likes: 1 |
Aint a hair on that azz if you have that tank in your yard next week. And a check for the propane in your pocket. No need to pay an electrician and buy a new stove. Swap gas companies and roll on. Amazing the contortions folks will put themselves through to avoid confrontation.
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Joined: Jan 2010
Posts: 32,130 Likes: 1
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jan 2010
Posts: 32,130 Likes: 1 |
I wouldn't pay them one red cent.
If you put Taco Bell sauce in your ramen noodles it tastes just like poverty
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Joined: Apr 2005
Posts: 30,985 Likes: 6
Campfire 'Bwana
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Campfire 'Bwana
Joined: Apr 2005
Posts: 30,985 Likes: 6 |
I wouldn't pay them one red cent. You would send them a link
I got banned on another web site for a debate that happened on this site. That's a first
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Joined: Sep 2009
Posts: 2,224
Campfire Regular
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Campfire Regular
Joined: Sep 2009
Posts: 2,224 |
My guess is the leak is in the appliance itself, gas company supplies gas to the appliance. I’d look around the knobs for either the front right or left burner, the one that gets used 90% of the time
Yes the repair guy could have looked into it further but I’m betting the company has a policy about working on the gas consuming appliances.
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Joined: Nov 2011
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Campfire Regular
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Campfire Regular
Joined: Nov 2011
Posts: 2,645 Likes: 3 |
Do any of you old fuggs deal with life issues without starting a thread. You are supposed to be adult males.
Cripes what do you all do when you stub your toe, or get confused at a 4 way stop?
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Joined: Sep 2011
Posts: 45,387 Likes: 28
Campfire 'Bwana
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Campfire 'Bwana
Joined: Sep 2011
Posts: 45,387 Likes: 28 |
My propane people will come out, change an igniter or thermocoupler and not even charge for the service call. They’ll even light pilots if you need it.
I had them move my tank due to an outdoor kitchen we built where it sat. I also installed a propane range top in our outdoor kitchen for power loss events. They moved that tank and piped in a new regulator and lines for the new appliance. ALL NO CHARGE.
They are a gas utility company and do propane on the side. This company was like that 20 years ago, but about ten years ago, they were bought out by a large conglomerate and polices changed dramatically where they sap customers for whatever they can. Are they owned by ATT now? Hope it all works out for the good in the end. I'd go propane here if I could. Wife doesn't want to spend the $$$ for the whole setup. But I hate our electric stove.
The desert is a true treasure for him who seeks refuge from men and the evil of men.
In it is contentment
In it is death and all you seek
(Quoted from "The Bleeding of the Stone" Ibrahim Al-Koni)
member of the cabal of dysfunctional squirrels?
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Joined: Jan 2010
Posts: 32,130 Likes: 1
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jan 2010
Posts: 32,130 Likes: 1 |
My propane people will come out, change an igniter or thermocoupler and not even charge for the service call. They’ll even light pilots if you need it.
I had them move my tank due to an outdoor kitchen we built where it sat. I also installed a propane range top in our outdoor kitchen for power loss events. They moved that tank and piped in a new regulator and lines for the new appliance. ALL NO CHARGE.
They are a gas utility company and do propane on the side. This company was like that 20 years ago, but about ten years ago, they were bought out by a large conglomerate and polices changed dramatically where they sap customers for whatever they can. Are they owned by ATT now? Hope it all works out for the good in the end. I'd go propane here if I could. Wife doesn't want to spend the $$$ for the whole setup. But I hate our electric stove. I miss my electric cooktop. I've got this gigantic stainless steel dual fuel thing now. It's got gas burners and an electric oven. The gas burners are always a mess and much more time consuming to clean than the electric cook top was.
If you put Taco Bell sauce in your ramen noodles it tastes just like poverty
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Joined: Sep 2011
Posts: 45,387 Likes: 28
Campfire 'Bwana
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Campfire 'Bwana
Joined: Sep 2011
Posts: 45,387 Likes: 28 |
My propane people will come out, change an igniter or thermocoupler and not even charge for the service call. They’ll even light pilots if you need it.
I had them move my tank due to an outdoor kitchen we built where it sat. I also installed a propane range top in our outdoor kitchen for power loss events. They moved that tank and piped in a new regulator and lines for the new appliance. ALL NO CHARGE.
They are a gas utility company and do propane on the side. This company was like that 20 years ago, but about ten years ago, they were bought out by a large conglomerate and polices changed dramatically where they sap customers for whatever they can. Are they owned by ATT now? Hope it all works out for the good in the end. I'd go propane here if I could. Wife doesn't want to spend the $$$ for the whole setup. But I hate our electric stove. I miss my electric cooktop. I've got this gigantic stainless steel dual fuel thing. It's got gas burners and an electric oven. The gas burners are always a mess and much more time consuming to clean than the electric cook top was. My main issue is this glass top electric range we have. Easy enough to clean, sorta. Don't let stuff boil over! Main problem is I can't see the heat source. And ours has two big burners in the front, small in back. (Dumb idea in my mind, I like a small one up front too) And the dial settings don't mean scheidt. When I cook pancakes I have to set one side differently than the other to get the same cook, using the exact same griddles on each burner. And the damn thing cycles power to the elements to maintain a temperature, instead of having a steady glow. With gas I can see the flame height and diameter and know what kind of heat I've got going on. I told the wife if we go with a new electric when this one dies, I want one with the old coil type burners I can see the red on. I'd rather a bit more difficulty cleaning to be able to see my heat source. But, I'm a grumpy old fart anyway, so what does it matter in the bigger scheme of things anyway? 
The desert is a true treasure for him who seeks refuge from men and the evil of men.
In it is contentment
In it is death and all you seek
(Quoted from "The Bleeding of the Stone" Ibrahim Al-Koni)
member of the cabal of dysfunctional squirrels?
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Joined: Jan 2010
Posts: 32,130 Likes: 1
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jan 2010
Posts: 32,130 Likes: 1 |
It sounds like you need a better electric range. The one in my old house was from the 70's, spiral plug in burners. It's a beast.
If you put Taco Bell sauce in your ramen noodles it tastes just like poverty
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Joined: Jun 2001
Posts: 32,206 Likes: 5
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2001
Posts: 32,206 Likes: 5 |
Check the regulator. I had a persistent ng gas smell from the range - they claimed I had no leak. I only called em out once- and it wasn't that bad -1 hour service call
so I went after it myself - found an almost invisible hairline crack in factory regulator - manufacturing defect looked like, new reg., self installed, fixed it.
Last edited by las; 03/02/21.
The only true cost of having a dog is its death.
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Joined: Jan 2009
Posts: 1,862 Likes: 2
Campfire Regular
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Campfire Regular
Joined: Jan 2009
Posts: 1,862 Likes: 2 |
They suck They have bought up several small gas companies in our area. Whittling down competition. I called them and they have call center females *try* to answer your questions. They stay on script and cannot reason anything out. Amerigas was my first thought also. That company really does suck balls and people that work for them are lower than pond scum. That seems rather harsh. Most of those I worked with were good people. Some jerks sure, but most just trying to do the best job they could. Part of the reason I left though was because I could see trouble coming, and I think it has been happening with a lot of the larger corporations. The loss of the personal touch? Too many levels where you don't get to interact with someone in person. That and I felt like Amerigas got too big and too arrogant. They didn't seem to care to be competitive. To be fair, the woman who has been delivering propane to my shop is very pleasant, and a hard worker. She’s expressed her frustration with how things are going over there. But her hands are tied unfortunately. I made the decision to swap over to natural gas heat to avoid having to deal with their bullchit. As they are the only game in town.
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Joined: Oct 2009
Posts: 7,708 Likes: 1
Campfire Outfitter
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Campfire Outfitter
Joined: Oct 2009
Posts: 7,708 Likes: 1 |
when i built my log house [reconstructed on my place off the grid ] only propane for fridge stove ,instant hot water and about 10 lights. Did it all myself , buddy gas ticket ,elec ticket says test it at 100 psi ,, once done i never had a leak.
norm
There is not enough darkness in all the world to put out the light of even one small candle----Robert Alden .
If it wern't entertaining, I wouldn't keep coming back.------the BigSky
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Joined: Dec 2003
Posts: 86,333 Likes: 32
Campfire Oracle
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Campfire Oracle
Joined: Dec 2003
Posts: 86,333 Likes: 32 |
Ever consider hooking your own schitt up and doing your own maintenance? Lowes and Homer Despot sell everything you need. Leaks are easily enough found with a Zippo and only at connections. There should only be three connections at most. One at the tank, and two at the stove inside IF you add flex tubing between the main line and stove. The only money you're really out of is cost of materials. Just helped install a spankin' new Samsung range for a friend and neighbor this past fall. Not rocket surgery. The most difficult task was contorting to reach and swap out the orifices from NG to LPG. Planning on installing the same make and model of my own and building an insulated and electrified hut for a pair of 100# tanks next year at my "Up North" place. When it drops down below 0* F, I'll put a drop light in to keep them warm and if the power goes out a modified Dietz Jr No.20 kerosene lantern.
Of course we bushkins do tend to be a bit more independent and self-sufficient than most. You must live in Alaska. 
If you take the time it takes, it takes less time.
--Pat Parelli
American by birth; Alaskan by choice.
--ironbender
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Joined: Dec 2003
Posts: 86,333 Likes: 32
Campfire Oracle
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Campfire Oracle
Joined: Dec 2003
Posts: 86,333 Likes: 32 |
^^^^ This. I just plumbed in and installed a NG range in my house, took about 3hrs. You’ll regret going electric, aside from the power outage aspect an electric stove sucks ass to cook on. Wouldn't have an electric kitchen range on a bet.
If you take the time it takes, it takes less time.
--Pat Parelli
American by birth; Alaskan by choice.
--ironbender
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