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Joined: Sep 2017
Posts: 175
Campfire Member
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OP
Campfire Member
Joined: Sep 2017
Posts: 175 |
I was at the range this past weekend shooting and unbeknownst to me the windage knob on my SWFA came loose and fell off. I didn't realize it until i got home...rushed back to the range and couldn't find it. I sent them an email last night inquiring if they could sell me just the knob with not much hope. Had the same thing happen to Nikon a couple years ago and they claimed they were unable to get me just the knob.
Got an email this morning stating one was on the way at no cost! Great service SWFA!!! Great Optics!!!
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Joined: Feb 2006
Posts: 2,483
Campfire Regular
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Campfire Regular
Joined: Feb 2006
Posts: 2,483 |
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Joined: Feb 2005
Posts: 4,430
Campfire Tracker
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Campfire Tracker
Joined: Feb 2005
Posts: 4,430 |
Shoulda just traded it in on a Leupold.
"Those that think they know everything are annoying those of us that have Google." - Dr. D. Edward Wilkinson
Note to self: Never ask an old Fogey how he is doing today.
Revised note to self: Keep it short when someone asks how I am doing.
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Joined: Feb 2018
Posts: 10,152 Likes: 4
Campfire Outfitter
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Campfire Outfitter
Joined: Feb 2018
Posts: 10,152 Likes: 4 |
Shoulda just traded it in on a Leupold. Please don't start another one.... :^)
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Joined: Jun 2004
Posts: 44,870 Likes: 5
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2004
Posts: 44,870 Likes: 5 |
Anybody remember the great SWFA 6x42 Nikon snafu of a few years ago?
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Joined: Apr 2006
Posts: 4,399 Likes: 1
Campfire Tracker
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Campfire Tracker
Joined: Apr 2006
Posts: 4,399 Likes: 1 |
I was at the range this past weekend shooting and unbeknownst to me the windage knob on my SWFA came loose and fell off. I didn't realize it until i got home...rushed back to the range and couldn't find it. I sent them an email last night inquiring if they could sell me just the knob with not much hope. Had the same thing happen to Nikon a couple years ago and they claimed they were unable to get me just the knob.
Got an email this morning stating one was on the way at no cost! Great service SWFA!!! Great Optics!!! That mirrors my experience with SWFA. I lost an o-ring from under the turret screw and when I called for a replacement, I asked if they could send a couple extras. They sent 5 or 6 at no charge and I had them in a couple of days.
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Joined: Jan 2008
Posts: 7,722
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2008
Posts: 7,722 |
Shoulda just traded it in on a Leupold. I agree that would test the customer service
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Joined: Dec 2015
Posts: 805
Campfire Regular
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Campfire Regular
Joined: Dec 2015
Posts: 805 |
Shoulda just traded it in on a Leupold. Toilette paper is no longer in short supply. Why would one need a leupold?
-Joe-
The "Anti-Tactical"
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Joined: Aug 2010
Posts: 48,131 Likes: 12
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2010
Posts: 48,131 Likes: 12 |
I was at the range this past weekend shooting and unbeknownst to me the windage knob on my SWFA came loose and fell off. I didn't realize it until i got home...rushed back to the range and couldn't find it. I sent them an email last night inquiring if they could sell me just the knob with not much hope. Had the same thing happen to Nikon a couple years ago and they claimed they were unable to get me just the knob.
Got an email this morning stating one was on the way at no cost! Great service SWFA!!! Great Optics!!! They are great people to deal with. Stellar customer service.
I try to stick with the basics, they do so well. Nothing fancy mind you, just plain jane will get it done with style. You want to see an animal drop right now? Shoot him in the ear hole. BSA MAGA
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Joined: Aug 2010
Posts: 48,131 Likes: 12
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2010
Posts: 48,131 Likes: 12 |
Shoulda just traded it in on a Leupold. I agree that would test the customer service If a guy likes using customer service, he should only own Leupold.
I try to stick with the basics, they do so well. Nothing fancy mind you, just plain jane will get it done with style. You want to see an animal drop right now? Shoot him in the ear hole. BSA MAGA
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Joined: Oct 2004
Posts: 26,580 Likes: 17
Campfire Ranger
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Campfire Ranger
Joined: Oct 2004
Posts: 26,580 Likes: 17 |
Any idea what cause it to fall apart?
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Joined: Jan 2001
Posts: 58,576 Likes: 10
Campfire Kahuna
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Campfire Kahuna
Joined: Jan 2001
Posts: 58,576 Likes: 10 |
Odd. Hint. LAUGHING!.................. ![[Linked Image from imagizer.imageshack.com]](https://imagizer.imageshack.com/v2/1280x1024q90/923/STil5p.jpg)
Brad says: "Can't fault Rick for his pity letting you back on the fire... but pity it was and remains. Nothing more, nothing less. A sad little man in a sad little dream."
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Joined: Oct 2002
Posts: 13,453 Likes: 2
Campfire Outfitter
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Campfire Outfitter
Joined: Oct 2002
Posts: 13,453 Likes: 2 |
Shoulda just traded it in on a Leupold. I agree that would test the customer service If a guy likes using customer service, he should only own Leupold. For years I was a big fan of leupolds but I had mostly older scopes, my recent experience with their more recent scopes has left me a bit put off. Maybe never again will I buy one.
Dog I rescued in January ![[Linked Image from i.postimg.cc]](https://i.postimg.cc/yYDjsxrQ/IMG-0124.jpg)
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Joined: Dec 2006
Posts: 212
Campfire Member
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Campfire Member
Joined: Dec 2006
Posts: 212 |
I had a swfa 1x4 that would not focus and i sent it in and they sent me a new one.Made me a swfa fanboy.
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