Home Forums Hunting & Shooting Hunter's Campfire The worst Customer Service you ever received?

We are having a Spring Snow storm today and trees are taking a beating.

My god Comcast's Customer Care, in the Phillipeans is the absolute worst. You call in, From caller ID they know EVERYTHING about you. Then they want you play [bleep] stick with their text response 4 times, never considering the caller is on a land line and can't text! But when you finally get a live Philapeno on the phone, none of that information is carried over🤪 and they start with the pre- scripted questions starting with Account number? Sorry Ms. Philapeno CS agent, when First Responders told me to leave the building a 05:00 in the midst of a N'orEaster due to the tree that was on it, getting my Comcast Account number was pretty f'ing low on my priorities.

" I'm sorry, we can't do anything without an Account number"

Your automated system has all that info already, doesn't it carry over?

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Dell Computer

Tracfone

Need severe beatings

Verizon

The End

That would be a tough competition. A pretty wide field of candidates. In terms of $$ involved, the builder who built my house.

Sears

Last time I bought anything there,,,,,,,,,,,,,,,,,,,,,

Spectrum

Verizon

Associated Bank

Streamlight and Angi.

I had a Streamlight flashlight that was corroded when I took it out of the original packaging. Called them and sent it in by Priority Mail. USPS said it was delivered but Streamlight denied ever getting it and refused to help me in any way.

I used that ANGI service to do a minor electrical job. Charged me up front for it. The two guys who showed up spoke no English and had no ID or papers proving they were electricians.

The local Social Security Office. To get any service I told them I didn't have a computer and did not know how to read.

I didn't "use" Angi, but somehow got into it online when I was considering it. Got bugged with phone calls. Never again.

Kimber. Will no longer own anything they made.

Old70

Verizon

Dish

Any gov't agency, state or federal.
Any company that does not answer their phone, and uses automated phone tree.

Broad brush on the govt. agencies. I have experienced the whole range, from horrible to outstanding. Same with private companies.

I agree on the automated phone trees. OK when they work, but a frustrating disaster when they don't, like when they take you around in circles. At some point you should have the option of talking with a real person who speaks decent English.

Any place that makes you check yourself out.

D & R sports.

It's a hunting and fishing store in Kalamazoo MI

Treated me like garbage

Windstream. Easily the most worthless telecomm service provider I have ever had the misfortune of dealing with. Their equipment is junk, their lines are junk, nothing ever works, and woe be unto you if you need a service call.

They might show up five or six days later. Maybe. And if they do decide to show up, it will be at eleven o'clock on a Tuesday, and if you don't take off work to be there when they show, they won't even get out of the truck.

That entire company needs to be wiped from the face of the earth.

Amerigas Propane. The techs that came to the house were good people but the management in the office that handled everything were useless when it came to anything but selling propane.

The local Social Security office is horrible for customer service but the local USDA office is a pleasure to deal with.

Any government office is a bureaucracy and you have to go along with their system to do business with them. But Walmart is a bureaucracy and it is a problem working with them at times. I remember quite an issue I had with Walmart once with a tire and a road hazard warranty. If I had not brought my own calipers to prove less than 75% wear they were going to disallow my claim for a no additional cost replacement.

Hughsnet, for the win.