Home Forums Hunting & Shooting Hunting Rifles ANTI GUN company screws with HD Rifles

We have been screwed around by what we have found to be antigun establishment.

Our Credit card proccesor, Merchant Services INC (MSI) the ones who are supposed to get us our money from the customer cards screwed us.

A customer used his Visa to pay for the deposit on a rifle.
The company who procsesses those for us called and asked for an invoice for some reason. I emailed it to them.
I was then called and told that a Visa could not be used for a deposit and that a full purchase and the product must be in the hands of the customer before they would send the money on to our bank. The customer was charged and MSI had the money and would not release it.

Visa, the customers card issuer and our accountant and Laywer confrence called with MSI. Visa said there is no rule like that. The customers card issuer said to give us the money, MSI refused.
I ended up refunding the money Via our CC terminal.

3 days later, I sold the same customer a scope. Charged his card accordingly.
The next day I get a call from MSI asking why I charged this card again. I explained it was for a scope, not a deposit. They would not send the money to our bank again! They said they would no proccess this customers card becaue of the deposit we tried to take of a FIREARM. the word firearm was verbaly emphisized.

They are getting a call from our lawyer to file suit.

If anyone out there uses this company, Beware. They make bogus rules up to mess with gun businesses and to hold your money for longer so they can collect the interest from it.

Celt

Celt,
I hope you win your suit! That is what is needed in today's antigun society. Take the offensive and keep us informed!

MtnHtr

I'll second that. Lawdog

i just tried to dig up an email address. i thought we could have some fun with them.
not a single address on thier website! nothing....
charlie, if you have one please post. i would like to explain to them that they are not above anyone and should be held for a public stoning. after deer season of course <img src="/ubbthreads/images/graemlins/wink.gif" alt="" />
woofer

Jeff,

Knock 'em out!!!!!!!!

Blaine

Here is the website
Thanks for your suopport!!
http://www.merchantservices.com/

Sorry to hear you were jerked around. Hitting them in the pocketbook,is as good as a kick in the nuts.

Admire your grit...............

MAYBE A FEW THOUSAND E- MAILS AND LETTERS AND CALLS FROM US AND THE N.R.A. WILL HELP THEN SEE THE LIGHT,,,ASK YOUR MERCHANTS WHO THIER C.C. PROCESSOR IS AND BOYCOTT THEM TELLING THEM WHY IF THEY USE THIS SCUM.................................HAVE THEY ALL FORGOTTEN WHAT HAPPENED AT K-MART BECAUSE OF ROSIE O'DONNEL?? <img src="/ubbthreads/images/graemlins/mad.gif" alt="" />

I found them, and a point of contact.
Pasted here:
About MSI, Inc.

Founded in 1989, MSI consists of three independently owned and operated corporate offices in New Jersey, New York, and South Dakota, and is one of the premier credit/debit card processors serving the market place today. Head quartered in Union, New Jersey, MSI and its affiliates provide services to more than 75,000 businesses in the retail, hospitality and emerging market sectors. The company has a proactive philosophy of service, which accounts for their fast turn-around of new merchant applications and high retention rate of their expanding merchant portfolio.
MSI&#8217;s New Jersey office supplies Bankcard processing services to over 15,000 merchants nationwide, and processes over 1.25 billion dollars annually. For additional information on the company&#8217;s products, or if you are an independent sales agent or ISO and would like to join MSI, please contact George Mayo at MSI (800) 351-2591 ext. 923, or send an email [email]georgemsihq.com.[/email]

Please visit us at the web at www.msihq.com.

There's a picture of George on this page:
http://merchantservices.com/news.htm

And here's what I told George:

Dear Mr. Mayo:
It has come to my attention that your processing firm has refused to handle a couple of transactions for HD Rifles, which from all sources has a reputation for service and quality...reason being the transactions were specifically for "firearms" and related items.
Kind sir, there is such a thing as the Second Amendment, which is part and parcel of the Bill of Rights, even in New Jersey.
I suggest you rectify this error. If it is policy, I suggest you change it at your earliest convenience.
Sincerely,

Dave Skinner