I know at least half a dozen people who own and use Remington 870 express shotguns. For a few of these, it's their only shotgun. Except for one instance involving customer service at a large chain store (you know the one...), they have functioned flawlessly. Based on what I've seen, they are the best buy out there for an entry level, or even a full time working only-one-you've-got shotgun.