|
|
Joined: Aug 2013
Posts: 8,907
Campfire Outfitter
|
OP
Campfire Outfitter
Joined: Aug 2013
Posts: 8,907 |
I was reading a thread on the Classifieds yesterday, and it got me to thinking. What sporting goods companies have you had good customer service experiences with? And which ones not so good? I'll start it with one of each. 1st, I bought a used Buck 124 with cracked scales. It was over 20 years old, and had been beat the crap out of. I sent it off to Buck to have them repair it, fully intending to pay for the service. They put new scales on it, polished & sharpened the blade, and sent it back looking darn near brand new. My charge? The $7 it cost me to ship it to them. An experience with Thompson Center (Smith & Wesson) still leaves a bad taste in my mouth. I sent in a defective 45 caliber Hawken barrel for repair/replacement under their lifetime warranty. They gave me the runaround for 4 months, before I finally got them to agree to just send me another barrel. They finally did, though they sent me a 30 year old used 50 caliber barrel. It was in decent condition, but nowhere near the condition of the one I sent them. After 4 months, I considered myself lucky, and kept it.
While it's true that all liberals are crazy people, not all crazy people are liberals.
|
|
|
|
|
Joined: Mar 2012
Posts: 5,634
Campfire Tracker
|
Campfire Tracker
Joined: Mar 2012
Posts: 5,634 |
Buck is beyond good.. Love midsouth shooter supply for their friendly service. Also had a very pleasant experience dealing with a product issue at DIP, after receiving my 25 MOA rail for an Annie 54.
She never made it past the bedroom door, what was she aiming for...?
She's gone shootin..
|
|
|
|
|
Joined: Aug 2010
Posts: 48,041
Campfire 'Bwana
|
|
Campfire 'Bwana
Joined: Aug 2010
Posts: 48,041 |
The good:
Leupold, Burris, Ruger, RCBS
The bad:
Weatherby, Bushnell,
I try to stick with the basics, they do so well. Nothing fancy mind you, just plain jane will get it done with style. You want to see an animal drop right now? Shoot him in the ear hole. BSA MAGA
|
|
|
|
|
Joined: Mar 2006
Posts: 7,471
Campfire Tracker
|
|
Campfire Tracker
Joined: Mar 2006
Posts: 7,471 |
|
|
|
|
|
Joined: Aug 2005
Posts: 28,240
Campfire Ranger
|
|
Campfire Ranger
Joined: Aug 2005
Posts: 28,240 |
Good: Leupy, Swaro, Meopta, RCBS, Nosler, Cabelas
Bad: Nikon, Leica, Midway USA
It is irrelevant what you think. What matters is the TRUTH.
|
|
|
|
|
Joined: Jun 2003
Posts: 42,617
Campfire 'Bwana
|
|
Campfire 'Bwana
Joined: Jun 2003
Posts: 42,617 |
A good principle to guide me through life: “This is all I have come to expect, standard lackluster performance. Trust nothing, believe no one and realize it will only get worse…”
|
|
|
|
|
Joined: Dec 2006
Posts: 5,918
Campfire Tracker
|
|
Campfire Tracker
Joined: Dec 2006
Posts: 5,918 |
Good: Leupold, RCBS, SOG (only 1 dealing but it was great) Ruger, Cabelas, Case knives
Bad: Bushnell
When I die I hope I don't start voting democrat.
|
|
|
|
|
Joined: Jan 2001
Posts: 28,379
Campfire Ranger
|
|
Campfire Ranger
Joined: Jan 2001
Posts: 28,379 |
Good: Ruger (good to great), Leupold, RCBS (great)
Not so good: Remington
Gunnery, gunnery, gunnery.
Hit the target, all else is twaddle!
|
|
|
|
|
Joined: Aug 2004
Posts: 69,635
Campfire Kahuna
|
|
Campfire Kahuna
Joined: Aug 2004
Posts: 69,635 |
***Good*** Leupold. FoxPro. Any ATK subsidiary. ***********BAD*********** Nikon CS is deplorable. They took me for $10k once years ago. I'll not own another Nikon product after that ride. Wenger Swiss Army Watch. I bought one and the movement went bad and the watch doesn't work at all. Still in warranty... But because I had taken it to a jewelry store and had them replace the battery, (Because that is generally how watches quit working) they would not honor the warranty. They told me every time I needed the battery replaced, I had to ship the entire watch to New York.  Fug them.
Molɔ̀ːn Labé Skýla!
|
|
|
|
|
Joined: Nov 2003
Posts: 67,712
Campfire Kahuna
|
|
Campfire Kahuna
Joined: Nov 2003
Posts: 67,712 |
I have not had to resort to customer service often. Whether that is just good luck, I don't know.
Some good experiences were with
Bass Pro
Midway USA
RCBS
CameraLandNY
REI
Eureka Tents
Sam......
|
|
|
|
|
Joined: Aug 2007
Posts: 115,424
Campfire Sage
|
|
Campfire Sage
Joined: Aug 2007
Posts: 115,424 |
Great:
Smith and Wesson
Ruger
Marlin
IT&D
REI
Big Agnes
Leupold
McMillan
Redding
Backcountry.com
Campmor
Schitty:
Colt
Steiner
Weaver
RCBS
Travis
Trump being classless,tasteless and clueless as usual. Sorry, trump is a no tax payin pile of shiit. My young wife decided to play the field and had moved several dudes into my house
|
|
|
|
|
Joined: Aug 2005
Posts: 28,240
Campfire Ranger
|
|
Campfire Ranger
Joined: Aug 2005
Posts: 28,240 |
 Should have said "IME". Forgot about your deal.
It is irrelevant what you think. What matters is the TRUTH.
|
|
|
|
|
Joined: Jun 2001
Posts: 19,079
Campfire Ranger
|
|
Campfire Ranger
Joined: Jun 2001
Posts: 19,079 |
Dillon, RCBS, Dardas Cast Bullets, Bass Pro is better than Cabelas
If God wanted you to walk and carry things on your back, He would not have invented stirrups and pack saddles
|
|
|
|
|
Joined: Oct 2007
Posts: 2,678
Campfire Regular
|
|
Campfire Regular
Joined: Oct 2007
Posts: 2,678 |
Better than Great:
Schnees (World Class company!)
Great:
Leupold
Cabelas
MidwayUSA
I have been lucky in that I have never had really bad service from a sporting goods company. Dont get me started on a previous mortgage company though.
What you do today is important, you are trading a day in the rest of your life for it.
|
|
|
|
|
Joined: Jan 2012
Posts: 104
Campfire Member
|
|
Campfire Member
Joined: Jan 2012
Posts: 104 |
Good:
Cabelas
LL Bean
Weber
Yeti
|
|
|
|
|
Joined: Mar 2006
Posts: 11,663
Campfire Outfitter
|
|
Campfire Outfitter
Joined: Mar 2006
Posts: 11,663 |
RCBS has always been stellar when I dealt with them. Savage was great.
Broncos are officially the worst team in the nation this year.
|
|
|
|
|
Joined: Apr 2013
Posts: 457
Campfire Member
|
|
Campfire Member
Joined: Apr 2013
Posts: 457 |
Columbia outwear - Bar none they are right up there with some Cabelas experiences I had in the 90's.
They replaced my rain gear that leaked and gave me many options to choose from for new gear at no cost (except my return postage to them.)
I'm a columbia customer for life.
Last edited by lewdogg21; 07/25/14.
|
|
|
|
|
Joined: Aug 2006
Posts: 20,554
Campfire Ranger
|
|
Campfire Ranger
Joined: Aug 2006
Posts: 20,554 |
I haven't had to use to many of them but the few I did were excellent.
Cabelas
Swarovski (the best IMO)
That's ok, I'll ass shoot a dink.
Steelhead
|
|
|
|
|
Joined: Apr 2010
Posts: 20,683
Campfire Ranger
|
|
Campfire Ranger
Joined: Apr 2010
Posts: 20,683 |
I'm sorta in Sam's camp, haven't had to use CS very much
but Zeiss has been very good to me
never needed Leupy CS, but good to hear the favorable reports if I do
I'm pretty certain when we sing our anthem and mention the land of the free, the original intent didn't mean cell phones, food stamps and birth control.
|
|
|
|
|
Joined: Sep 2007
Posts: 1,375
Campfire Regular
|
|
Campfire Regular
Joined: Sep 2007
Posts: 1,375 |
Primary Arms
Cabelas (Boise, ID)
A vote is like a rifle; its usefulness depends upon the character of the user.
Theodore Roosevelt
|
|
|
|
|
597 members (222ND, 160user, 2500HD, 2003and2013, 257 mag, 163bc, 60 invisible),
2,394
guests, and
1,165
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
Forums81
Topics1,191,788
Posts18,477,275
Members73,943
| |
Most Online11,491
Jul 7th, 2023
|
|
|
|
