I called the contact 10gaugemag noted above and left a message. I received a call back in 3 hours from Sharon.
She will be sending packaging for me to return some of the failures I still have.
She also will be sending packaging to return the primers I have on hand (hazmat).
She said the newer primers (my lots go back to 2008) are without problems and will replace old returned with new.
She asked about gun damage, but I didn't feel I had enough to warrant repair.
She would not actually admit to a problem, just the offer to make replacement.
Sounds ok so far.
Tim
