I’m aware that my way of handling this is not a given option.
But I would make ONE last call to let them know their error, and you will accept a shipping ticket via email to ship the stuff back ON THEIR dime.
Then let fate take its course.
Yes,
I have been known to take this option in the past, though it may be a PIA.
Got a deal going on now with Amazon. I ordered a Gerber folder a couple weeks ago. It must have gotten lost in transit for a while. I got two emails that "shipment is delayed", then two days ago an email stated "shipment is undeliverable. Refund is forthcoming." I intended the knife as a gift for my Son in Law, so I submitted a new order. Today, the knife was on the porch.
In this case, the value is only $40. But if it gets credited back to my account, I will call Amazon so they can reverse the refund.