Yep, they blow. The others aren't much better.
No, they are not. Airlines today are a far cry from what they were when I started flying in the 70s. Even the good ones aren't good any more. Alaska Airlines used to be great. Always had good luck with Northwest. I guess that's why they went under. My wife and I end up flying a fair amount for work and pleasure. The vast majority of all delays, missed flights, lost luggage in the last 10 years or so has come from American.
