I tried online and got to the CC information and backed out. I think someone replaced the CC information w their own and it ended up working fine.
The following morning I call 877-672-2000 ext 3 and was told I needed to call 877-672-2012, it was contracted out due to the number of calls for the lifetime gift offer. I asked about getting credit for my annual membership which had just cleared the bank and wasn't due until March. She said OK, they won't be able to help with that she'd go ahead and complete it for me...so I ended up upgrading for $265 as she provided credit for the annual just paid. They do seem to be trying to get the lifetime gifts over to that other number and while I had a sponsor lined up (thanks Matt) she never asked for it.
So...keep trying it depends on who you get on the other end. It will be interesting to see what follows in the mail (annual, lifetime or probably both).
