Just to echo Gene, you're dealing with shootersproshop not Nosler per se... that is, you're buying through a discount clearinghouse for Nosler's seconds.

I get irritated by what I perceive as poor service, too, but I just take my business elsewhere.

My experience w/ shootersproshop is only 2 orders deep, but both have been fine experiences. Not outstanding nor poor, just fine. I get the price I want knowing that I won't get the tracking and amenities that MidwayUSA et al charge me for.

Let your money reflect your thoughts on the subject. Sounds like you're outnumbered here, though, and if you're a true curmugeon like me, that won't bother you either.