I have had problems with the VA Dallas and filed a formal complaint against a black woman that was the weekend administrator. She talked to me like I owed her something and I wrote everything down as it was happening.
The complaint went nowhere and she denied even talking to me until I showed them my phone and the duration of the calls. 7 of them in two days. She got caught in a lie and got away with it. They ask me if an apology would smooth things over and I told them that firing her is the only thing that would give satisfaction. That's when they made it go away. She keeps treating vets like dirt and keeps getting her 100k plus salary every year. And I'm turned away and still know that it was wrong.
For anyone thinking about going to the VA and you have other options,go with the other option.
