Certainly not trying to dismiss the very real experiences of poor business practices.
My only intention was reporting my experience in hopes that it might be signaling a shift in their company. We can only hope...
The fourth faulty piece was last month. The first three were a back and forth that drug out over 9 months two years ago. I ordered one recently thinking, after the last go around, certainly they'd got the problem fixed. Nope.
I hope I never need to order anything from them again.
