I've got a pair of 12x Mavens. I really like them. I've spent limited time with some 8x and the 11x binos of theirs as well. I sent a broken binocular adapter back and I had it back in my hands repaired within a week. A friend dropped and destroyed a pair of their binoculars. They replaced them no questions asked. I've had a pair of Minox sitting in Germany for over a month with no word, so for me, I'm pretty happy with my Maven experience. They have always been super knowledgeable and helpful when I've talked to them.