Home Forums Hunting & Shooting Hunting Optics Burris Customer Service Experience

This mirrors my experience as well. A few years back I had an older Signature 4-16 fall off the shooting bench at the range. Luckily, my cell phone also fell and helped break the scope's fall. The rear ocular was bent and it ripped the rubber ring as well. I sent it in, and a little while later a NIB Veracity showed up in the mailbox.