I bought one of the campfire special .260s, from Whittaker's, and had a minor problem with feeding. I sent it to them and had pretty good communications, and prompt service and return.
The Mag box didn't fit quite square in the mag well and they diagnosed it, fixed it and returned it in about 8 weeks.
I thought they should have picked up shipping both ways, but I had to pay to ship it to them.
I bought a used Ruger mini 14 and it fell in a serial number range that Ruger asked all to be returned to them to “proof” the steel. I believe it was the receiver . Anyway, I paid the shipping to them and never thought twice. They returned it on their dime. Point being , I believe this is pretty common practice for the customer to pickup the shipping one way. I don’t necessarily agree with it but stating facts. However, I have heard of some companies picking up shipping both ways for example Barrett.
