I think I can diagnose the root of the problem, but unfortunately it may not help Paul with his rifle.
What has been the source of Nosler's success? Innovative bullets with consistent quality.
Manufacturing bullets and ammunition is very different than manufacturing limited production rifles.
How many times do you use a bullet? Once, and it either works or it doesn't, but there aren't any bullet repairs to be made by the company regardless of outcome.
Additionally, the model for their core business is shipping product to distribution network(s) with retailers, not being the direct retailer. Their
Their rifle business is only tangentially related to their core business, and to be successful, those two business lines have different attributes. Someone mentioned earlier in this thread how 2nd and 3rd generation family members are involved in the family business. Internal pressure to start a new business line that a family member could run might be the reason for their rifle business. If you can reach the family member in charge of the rifle business you might get better attention.
