Bad experience with FedEx Memphis (actual hub in OLIVE BRANCH, MS). I bought a 3-pt hitch kit for a sub-compact tractor. Vendor wouldn't ship to AK, so had it shipped to my buddy in WI to resend to me. Fed Ex tracking showed it delayed in Olive Branch for a day. When the package arrived the lower lift arms were missing. Nothing but lip service and process in place from Fed Up to not resolve anything!