Originally Posted by Triggernosis
I bought a brand-new 642 about 5 years ago off gunbroker. When I got it in my hands I could barely open the cylinder so it went directly back to S&W where it was repaired. Whatever jig they put it in to repair it left two significant marks/scratches underneath the topstrap about 1/8" square.

That was the second new S&W revolver in less than a 2-year period that had to go back to the factory out of the box.

I decided then that I was done paying premium prices for a sub-standard product and have not purchased any more S&W guns since.
Same here. I wouldn't buy another new S&W firearm.