Got an unexpected email yesterday from this outfit that said, "thank you for your purchase Antiviral Factory 2013!"
Except I never ordered/purchased a thing from this company.. Quickly called my bank and card company and sure enough, there's a $49++ charge on my business card.. I'll be in the bank this am filling out a dispute form.. I've already cancelled the card (within an hour of receiving the email)...
Anyone ever heard of this outfit? Experiences? Complaint resolutions?
I've emailed now three times to their 'support' site requesting immediate action on cancelling this alleged order and getting a refund.. No answer yet this am.. Tried calling twice and (of course) the 'mailbox is full and cannot accept messages' (how convenient!!)
If I don't hear something back by noon I'll be filling out a complaint form at the NY Division of Consumer Protection... (first step), then go on from there if necessary..
