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Joined: Apr 2007
Posts: 2,447
Campfire Regular
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OP
Campfire Regular
Joined: Apr 2007
Posts: 2,447 |
Have a Cooper that needed some attention, and Cooper did everything you'd expect:
1) Sent me a shipping label to send it on their dime.
2) Great communication - notified when it arrived, etc.
3) Above and beyond on repair. I thought the throat was set too short. They agreed - doing a full re-barrel without any cost to me.
Lotta feel-goods from the process, and makes me happy to have a Cooper rifle.
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Joined: Jan 2014
Posts: 4,970
Campfire Tracker
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Campfire Tracker
Joined: Jan 2014
Posts: 4,970 |
For what you have to pay for the heavy, hard cocking SOBs the service SHOULD BE SUPERB..;)
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Joined: Jan 2010
Posts: 8,014
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2010
Posts: 8,014 |
Or you can pay the same for a MRC and find out how quality control and customer service can really suck.
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Joined: Feb 2006
Posts: 963
Campfire Regular
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Campfire Regular
Joined: Feb 2006
Posts: 963 |
I have had very good customer service from Cooper also. I live in Montana and have been to their shop in Stevensville a few times and they always are a pleasure to deal with. A real person answers when you call. For the accuracy and quality, I don't think they are overpriced either. Can't please everybody.
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Joined: Mar 2007
Posts: 4,319
Campfire Tracker
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Campfire Tracker
Joined: Mar 2007
Posts: 4,319 |
Count me in as a Cooper fan. They make a fine product and stand behind it.
NRA Life Member
~Molɔ̀ːn Labé Skýla~
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Joined: Jan 2018
Posts: 23,506
Campfire Ranger
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Campfire Ranger
Joined: Jan 2018
Posts: 23,506 |
The money you pay for a Cooper translates to an excellent rifle and fantastic service. My wife’s brother had his older 17 hmr varmitter begin to keyhole rounds. Barrel finally gave it up after thousands and thousands of rounds fired. He called Cooper, sent his action and barrel to them... 2.5 weeks later he had it back with a new barrel. $100 bucks. No problems!
Curiosity Killed the Cat & The Prairie Dog “Molon Labe”
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