Home Forums Hunting & Shooting Hunter's Campfire CameraLand "service"

Pretty funny.

They've had my cash for nearly three fhuqking months(5/24/18) and I added more cash on top of the initial purchase,to upgrade a schit Geovid(I returned),but have yet to receive goods,despite multiple Posts that said wares were "in hand".

Have talked with Neil,Doug,Joel and most recently Scott(he might actually be fhuqking honest). Fairly fhuqking EPIC Circle Jerk and the "excuses" run the gawddamned fhuqking gamut. "It'll ship tomorrow". "It'll ship with your returned Accessories,to speed up the process,in a couple days". "It'll ship this next Friday". Not ONE email contact,nor a phone call. FUNNY fhuqking schit and for fhuqking months.

What a Goat Fhuqk.

Bait & Switch at it's BEST and hialariously inept. "I'm waiting to call Leica". Heard that one,EVERY fhuqking time!

Hilarious!




(Addendum: Scott(the honest one)

Did in fact call back,with the SAME fhuqking "excuse" as the others. "This will go to the top of Doug's desk and when he arrives(early) Monday morning,it will "get sorted out"". I ordered more than (12) Mondays ago. Laughing!

I buy more than a "bit"of merchandise and from more than a "few" Vendors and CameraLand is ABSOFHUQKINGLUTELY THE most chickenschit fhuqks to date. Hint. Though in fairness...Peterson is in the race. Laughing!

All the "deals" are fhuqking HILARIOUS and it's typical Bait & Switch Bullschit.

NOBODY at CameraLand "shoots" anything,other than their fhuqking mouths.

Hint.

HILARIOUS!

Doesn't sound funny to me.

Tag

I gotta go put the jiffy pop on,



I'm betting the same "i always use adblock and never have problems crowd" will be along shortly

Threee months? Be patient, you have seven to go, if it's like my experience. The rest of your post sounds like a duplicate of my "luck".

You seem to get a lot of this sort of thing.

Karma?

never mind

I am out of the store today, however, Scottie just reached out to me about this. I attempted to get with Leica, however, on a Friday at 4:30 I was unable to reach the person I needed to speak with. I will get on this 1st thing Monday morning and find out what's going on and make sure this unit gets right out to you. I apologize for this error and delay.

Ouch, that's going to leave a mark.

I've had nothing but great service from Doug personally, he took care of a problem that really wasn't even his fault.

If you look at the ops history this kind of thing seems to happen a bit..........Hmm.

Some people seem to have consistently schidty luck with customer service. I wonder why.

Yep, it reminds me of that saying "if everyone you meet seems to be an [bleep], well, the [bleep] is probably YOU".

I would imagine that the sycophants are preparing to mount a defense (not of Cameraland).

I'm certain wonder isn't new to you.

IMO, there are no "deals" at CL that cannot be beaten elsewhere.............hence I don't do any business with them.

MM

never had a moments prob with CL of NY

bought a lot of stuff there......

e mails & PM's to them privately would work much better

not drag 'em in the mud on an open forum !

oh......there's that ignore button.........

Yeah, okay, I had to google "sycophant."

I've probably made 12 purchases from Doug, with nary a problem. I wouldn't hesitate to order from him - before the year is out, I'm sure I will again.

We have an office in New Hyde Park, NY, about 25 minutes away from Doug's location. His store has a good reputation with our employees. Matter of fact, next time I'm there I'm going to make it a point to swing by his store.

Folks from all over Long Island come there to buy camera equipment. I guess photography is a thing on Long Island.

So sorry this happened to you, Stick

I'll make a kleenex paper plane and airmail it to you immediately so you can wipe tears away























Oooops... the kleenex plane was as limp as your attempt at gaining sympathy

Aint neither one gonna fly.....

Despite other's great experience with CL, my experience was very different. Ordered a camera for my wife, which turned out to be defective, after sending it back, somebody from CL called her and said I agreed to upgrade to a more expensive camera.....which was a total lie.

About what I'd expect from NYC camera store but it gets great reviews here so I took the chance.......never again!

No matter how hard you try you can't please everyone but...

In reality, how difficult is it to provide good customer service?

Buying hunting gear from New York City?