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Joined: Jan 2012
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Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2012
Posts: 9,380 |
Just a shoutout for great customer service from Streamlight. I have been using their stuff for many years but never sent anything back for repair[ usually lost them before breaking]. I found my original 1st gen TLR 1 in a box of old stuff and couldn't get it to work. I went on their website and saw how easy it was to initiate repairs so I sent it in. The light had been used hard for years and looked it. I received it back in 9 days totally rebuilt from lens to switch, only the body was original. It now works better than ever. Total cost to me was the shipping to them, no charge for parts or labor.
Thanks Streamlight, still a great company.
mike r
Don't wish it were easier
Wish you were better
Stab them in the taint, you can't put a tourniquet on that.
Craig Douglas ECQC
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Joined: Nov 2003
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Campfire Kahuna
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Campfire Kahuna
Joined: Nov 2003
Posts: 67,694 |
Impressive, but not unexpected
Sam......
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Joined: Nov 2018
Posts: 2,594
Campfire Regular
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Campfire Regular
Joined: Nov 2018
Posts: 2,594 |
My favorite flashlight had for years. Never had a problem with it but great to know thanks.
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Joined: May 2016
Posts: 60,307
Campfire Kahuna
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Campfire Kahuna
Joined: May 2016
Posts: 60,307 |
Why would they do that?
Are they guaranteed?
I am MAGA.
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Joined: Jan 2012
Posts: 9,380
Campfire Outfitter
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OP
Campfire Outfitter
Joined: Jan 2012
Posts: 9,380 |
Why would they do that?
Are they guaranteed? I have no idea, I assumed there would be charges because it is old and beat to schidt. They asked no questions, just restored it and shipped for free. Maybe they have heard about what a cool guy I am.  mike r
Don't wish it were easier
Wish you were better
Stab them in the taint, you can't put a tourniquet on that.
Craig Douglas ECQC
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Joined: Jun 2001
Posts: 32,074
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2001
Posts: 32,074 |
'cool guy" probably wasn't what they were saying..... 
The only true cost of having a dog is its death.
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Joined: Mar 2006
Posts: 20,888
Campfire Ranger
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Campfire Ranger
Joined: Mar 2006
Posts: 20,888 |
They repair all of our flashlights under their generous warranty. That comes up to as many as 50 per month at times. They do not distinguish between personal or industrial use. Fine outfit.
"I never thought I'd live to see the day that a U.S. president would raise an army to invade his own country."
Robert E. Lee
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Joined: Jan 2012
Posts: 9,380
Campfire Outfitter
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OP
Campfire Outfitter
Joined: Jan 2012
Posts: 9,380 |
'cool guy" probably wasn't what they were saying..... Maybe not, but I got the cool guy price and was amazed. mike r
Don't wish it were easier
Wish you were better
Stab them in the taint, you can't put a tourniquet on that.
Craig Douglas ECQC
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Joined: Oct 2009
Posts: 1,771
Campfire Regular
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Campfire Regular
Joined: Oct 2009
Posts: 1,771 |
We used to stop at the headquarters in Eagleville Pa. they fixed anything we brought in on the spot. Great company.
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Joined: Nov 2011
Posts: 30,954
Campfire 'Bwana
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Campfire 'Bwana
Joined: Nov 2011
Posts: 30,954 |
I love their products. Never had to repair one.
Glad to know about the no BS repair policy.
Last edited by antelope_sniper; 06/27/19.
You didn't use logic or reason to get into this opinion, I cannot use logic or reason to get you out of it.
You cannot over estimate the unimportance of nearly everything. John Maxwell
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Joined: Feb 2004
Posts: 19,171
Campfire Ranger
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Campfire Ranger
Joined: Feb 2004
Posts: 19,171 |
I have 2 of them that are at least 30 years old. I just replace the battery every few years.
kwg
For liberals and anarchists, power and control is opium, selling envy is the fastest and easiest way to get it. TRR. American conservative. Never trust a white liberal. Malcom X Current NRA member.
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Joined: Oct 2011
Posts: 59,052
Campfire Kahuna
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Campfire Kahuna
Joined: Oct 2011
Posts: 59,052 |
Maybe they have heard about what a cool guy I am. mike r They're probably just skeerd..........
Paul
"I'd rather see a sermon than hear a sermon".... D.A.D.
Trump Won!, Sandmann Won!, Rittenhouse Won!, Suck it Liberal Fuuktards.
molɔ̀ːn labé skýla
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Joined: Aug 2005
Posts: 15,680
Campfire Ranger
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Campfire Ranger
Joined: Aug 2005
Posts: 15,680 |
Streamlight makes good schitt. I have a TLR-1s HL gun light on my 870, a ProTac I carry as my primary light on my duty belt, an old SL-20x (Vegematic) and a Poly-Tac I always have on me off-duty. I managed to even draw blood with it once. They make user serviceable parts available too.
![[Linked Image from i.pinimg.com]](https://i.pinimg.com/originals/98/b6/d8/98b6d863a5f722b551cd8e1440bd2bd4.jpg) Z
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Joined: May 2002
Posts: 15,593
Campfire Ranger
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Campfire Ranger
Joined: May 2002
Posts: 15,593 |
I'm a Streamlight fan.
I ever wear one out or brake it, I'll maybe check on the warranty service. But don't hold yer breath, cause they aint exactly fragile...
Lights built to be used...
"Chances Will Be Taken"
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Joined: May 2002
Posts: 15,593
Campfire Ranger
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Campfire Ranger
Joined: May 2002
Posts: 15,593 |
And I've played with a lot of lights over the years. Some other good stuff is out there.
But
I'll compare Streamlight switches, lenses, elements and build with about anything available. Never had one that didn't work when needed. Never had one that came on in a pocket or holster when it wasn't purposely turned on.
There's a reason I don't get past my bedroom door without a Streamlight on my person.
"Chances Will Be Taken"
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