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Joined: Dec 2006
Posts: 148
Campfire Member
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OP
Campfire Member
Joined: Dec 2006
Posts: 148 |
I am looking for customer repair service for a pair of MINOX Binoc's. I am seeing cross eyed thru them, they are out of alignment and unusable. Thanks, Don Arlington, WA
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Chopaka Snohomish Co, WA NRA Life Member
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Joined: Feb 2001
Posts: 50,635
Campfire Kahuna
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Campfire Kahuna
Joined: Feb 2001
Posts: 50,635 |
https://www.minox-usa.com/customer-service-returnsA number of years ago I had a warranty repair on a marine bin I dropped. The CS was outstanding, free and fast. Sadly, they have been sold since then and I have no idea how Blaser is on the topic.
Mark Begich, Joaquin Jackson, and Heller resistance... Three huge reasons to worry about the NRA.
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Joined: Dec 2006
Posts: 148
Campfire Member
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OP
Campfire Member
Joined: Dec 2006
Posts: 148 |
Thank you. My proof of purchase is long gone. I will give it a try.
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Chopaka Snohomish Co, WA NRA Life Member
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Joined: Jul 2009
Posts: 45
Campfire Greenhorn
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Campfire Greenhorn
Joined: Jul 2009
Posts: 45 |
I have a problem with a ZA 5 scope that fogged up this weekend. Hope they will repair or replace!
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Joined: Apr 2014
Posts: 799
Campfire Regular
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Campfire Regular
Joined: Apr 2014
Posts: 799 |
I had the same Minox binocs go bad on me. I talked to their customer service folks, who told me to send them in. I did so, and got a new pair from them. It was not a quick process, taking a couple of months. The new ones have held up quite well.
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Joined: Aug 2002
Posts: 405
Campfire Member
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Campfire Member
Joined: Aug 2002
Posts: 405 |
I have a pair of 10x52 HGs that had an eyecup/ocular issue. I sent it to them (Blaser) to be repaired. It took several months but finally I got them back and they had fixed the issue and cleaned them up completely. So good result, but the time required and their confusing and somewhat disorganized communication was a bit trying. But be patient and you'll probably end up being satisfied.
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