Home Forums Hunting & Shooting Hunter's Campfire My Divorce From Nosler

Hey that's not bad, unlike the smith that thinks hes
really schit hot but delivered a rather expensive
M98 custom that the owner discovered wouldn't
feed rounds during the course of African safari...
but I heard the cosmetic appearance of the rig
was exceptional... 😂

I'd be frustratd about your Howa clone
but I wouldn't have cause to be livered.

Here is the email I just sent them. I have made some minor modifications to get past our profanity filters. I decided not to post the entire email string. Should anyone have legitimate doubts as to the veracity of my claims, I can post the string, but it won't reflect anything different from my summary.

As always I welcome any and all feedback. Don't care if you call me a whiny cundt.

Daniel:

I am going to level with you. Initially I was disappointed in Nosler over this. Now I am pissed. If you review the email string you will see a chain of failures on your part. I'll delineate those failures. "You" means Nosler.

1. You failed to execute proper manufacturing of the rifle
2. You failed to exercise the level of QC that would have trapped the error at the manufacturing facility.
3. When you sent the email that authorized the return of the defective rifle, you told me you'd email me when you got it. You did not email me when you got it. I had to nudge you for that info.
4. When I asked for an estimate of turn around time you said you'd soon know and implied you'd communicate that to me. You did not communicate that to me. I had to nudge you twice to get you to tell me that it was a bad barrel that would have to be replaced.
5. After not hearing from you for roughly 2 months, I messaged you to check on my gun. At that point you told me it should be ready by the end of December. Here we are 3 weeks beyond the end of December, and I haven't heard anything. We are running up on nearly 5 months of the rifle being back in your hands.

I am well aware that we are in unusual times due to Covid and the rush on guns. When I sent my Christensen Arms Mesa back for failure to eject, they told me right up front that they'd turn it around very quickly and they did. When I had to send my Remington 700 HS Precision back for a cracked stock and failure to feed they told me it would take about 12 weeks. I knew what to expect. I got the gun back in about 11 weeks, and I didn't burden them with any communication in the interim. Both of those were during Covid and the rush on guns. Hell, Remington did that with one foot in the corporate grave.

From my seat you have issues. You are certainly mismanaging communications. You may be trying to placate me by telling me it will be ready soon. Nobody likes to be bullschidt. You may be overwhelmed. If that's the case you should have told me right up front. You may just be really bad at customer service. Whatever the reason, you have me utterly disgusted at the gagglefugk that has been this gun purchase and repair.

Put yourself in my shoes. I have been a lifelong Nosler bullet fan and a recent Nosler brass convert. I have trusted the best hunts of my life to your bullets. It was that confidence that led me to "treat myself" to a Nosler rifle. What am I supposed to think?

Nosler has lost me. I just placed a heavy order with Swift. There is nothing your Accubonds and Partitions will do that their Sciroccos and A-Frames won't do. At this point I don't care what you do with the rifle. If and when I get it back, I am going to sell it, and I honestly don't care if I get it back at all. If you'd like, you are welcome to hang it in your office as a reminder of how not to treat a customer. I want nothing to do with Nosler anymore. You've lost my trust.

I'll close out by telling you this is going to be an ugly divorce. I participate in a large number of internet discussion forums, to include your own Nosler Forum. A copy and paste of this email string is going to be posted on all of them so that consumers can get a glimpse of what Nosler has become.

Really Pissed,
Paul

Neither Scirocco nor Scirocco II possess easy to obtain accuracy attributes. I tried the .277 and .308 Sic's in several rifles that are accurate with multiple other projectiles yet those rifles seemed to reject the Sic's vehemently.

Prezactly this. They (SII) hated all otherwise accurate rifles I tried them in (.243, 270, 280 and 7SAUM) .
About the only thing they didn't do to offend is kick my dog.

I'm starting to think there are three levels of QC in the firearms business.

Pass / Fail / and Send to Lousianna....

I didn't finish reading the entire thread, so I apologize if I say something that's already been said. Op, it's unfortunate the customer service you are not receiving in reference to your rifle. But as they say never but a burger from a chicken joint and never buy chicken from a burger joint.

In the past several months since the co vid began most any business I've called for customer service regardless if it is local or out of state, big or small business, getting someone on the phone has been much more difficult than prior to co vid.

I know Nosler is not the only game in town but the only bullets I load in my big game rifles are Nosler bullets, and am well satisfied.

Call out threads never go as intended 😂🤪🤘🏻

Went to 1. 5 MOA rifle. It went down the road.

It didn't catch me by surprise, in fact I'd say it's gone exactly as expected. This is from the OP "As always I welcome any and all feedback. Don't care if you call me a whiny cundt."

There are always those that enter into a thread for the sole purpose of trying to make it go in a direction other than intended. They are rarely clever, and small penises are a sad fact of life. Some sincerely believe it was the wrong approach. I am happy to hear from them, but unmoved.

Hahaha! Meow!

It just gets tiresome listening to him running down any rifle that doesn't perform well in his mind.

Your crush on me is cute. In my mind LOL.