I just got a call from Pat Mundy, Nosler's VP of sales and marketing. He was aware of my issue. He said he tried to call last week and again Monday, but must have had the wrong number. I guess Nosler has another problem. Keeping track of the contact information of customers who have to return rifles.
I am frightening technically challenged. I have no doubts though that I could come up with an electronic status board to track returns and prompt me to follow up when I told a customer I would follow up. When I authorized a return I'd add the Customer name, address, email and phone number. Customer service 101 stuff.
That aside, he took responsibility for the problem. He acknowledged they had screwed to pooch. He said Shilen had sent them a replacement barrel, but it had been misappropriated to a different project while it was in the shop waiting to be installed. They have a new barrel coming. He guessed it would take a week to get it in and no more than a week to get it installed. I told him that if the rifle hadn't been repaired within a month, that I'd like a follow up. That's where we stand.
After dropping the ball half a dozen times, I dislike the "We'll see" of how you left things. I would have asked for notification when the Shilen barrel came in, and then notification of when the barrel is installed/chambered, and then another notification of the results of the test-fire, including a photo of the target. Then finally, a last notification of the rifle being shipped, and exactly when I could expect its arrival. When you are dealing with people who have the comprehension of children when it comes to responsibility, you have to make them accountable for every step, otherwise, the fumbling will continue.
If I gave a damn, I would have asked for that. At this point I am largely over it and expect further errors.
But you left out an important part if they were to communicate step by step. "Confirm customer's mailing address." The way they are running the show, they may end up sending it to you. Then I'd owe you a damn apology.
If it shows up here, I'll send it your way, Paul. Whole thing reminds me of the Brady Bunch in Hawaii. I don't want that rifle within 500 miles. Bad luck.
I just got a call from Pat Mundy, Nosler's VP of sales and marketing. He was aware of my issue. He said he tried to call last week and again Monday, but must have had the wrong number. I guess Nosler has another problem. Keeping track of the contact information of customers who have to return rifles.
I am frightening technically challenged. I have no doubts though that I could come up with an electronic status board to track returns and prompt me to follow up when I told a customer I would follow up. When I authorized a return I'd add the Customer name, address, email and phone number. Customer service 101 stuff.
That aside, he took responsibility for the problem. He acknowledged they had screwed to pooch. He said Shilen had sent them a replacement barrel, but it had been misappropriated to a different project while it was in the shop waiting to be installed. They have a new barrel coming. He guessed it would take a week to get it in and no more than a week to get it installed. I told him that if the rifle hadn't been repaired within a month, that I'd like a follow up. That's where we stand.
It's Tuesday. If they gave even the littlest bit of a schidt the Bbl would be in-house by Thursday AM and accuracy would be verified before the gunsmith left on Friday afternoon.
He told me they would have to chamber the barrel. I guess Shilen bores it and Nosler chambers it.
Again, if they gave a schidt the bbl could be in-house by Thursday AM, at which point there's no reason in the world that one of their 'smiths couldn't have it threaded, chambered, headspaced, and accuracy tested before quitting time on Friday. Now, they might have to spin the bbl back off to complete the finish, but, if I were them, I'd not put a finish on your bbl until I was certain that it was accurate. No thing to re-install after finishing.
It's not like they have to re-tool a lathe for a one-off action, their 48 is the only one they work on.
They're jacking you off with grade 3 steel-wool mittens.
I can walk on water.......................but I do stagger a bit on alcohol.
Won't comment up til the most recent fumble. If you're over it and they are still s.hitting the bed at every opportunity its time to get a refund and move on with life - no excuses, no explanations, no tomorrow. Gimme dat money, bye.
...Skip to the "f.uck you, pay me's" if you need an example.
I just got a call from Pat Mundy, Nosler's VP of sales and marketing. He was aware of my issue. He said he tried to call last week and again Monday, but must have had the wrong number. I guess Nosler has another problem. Keeping track of the contact information of customers who have to return rifles.
I am frightening technically challenged. I have no doubts though that I could come up with an electronic status board to track returns and prompt me to follow up when I told a customer I would follow up. When I authorized a return I'd add the Customer name, address, email and phone number. Customer service 101 stuff.
That aside, he took responsibility for the problem. He acknowledged they had screwed to pooch. He said Shilen had sent them a replacement barrel, but it had been misappropriated to a different project while it was in the shop waiting to be installed. They have a new barrel coming. He guessed it would take a week to get it in and no more than a week to get it installed. I told him that if the rifle hadn't been repaired within a month, that I'd like a follow up. That's where we stand.
It's Tuesday. If they gave even the littlest bit of a schidt the Bbl would be in-house by Thursday AM and accuracy would be verified before the gunsmith left on Friday afternoon.
He told me they would have to chamber the barrel. I guess Shilen bores it and Nosler chambers it.
Again, if they gave a schidt the bbl could be in-house by Thursday AM, at which point there's no reason in the world that one of their 'smiths couldn't have it threaded, chambered, headspaced, and accuracy tested before quitting time on Friday. Now, they might have to spin the bbl back off to complete the finish, but, if I were them, I'd not put a finish on your bbl until I was certain that it was accurate. No thing to re-install after finishing.
It's not like they have to re-tool a lathe for a one-off action, their 48 is the only one they work on.
They're jacking you off with grade 3 steel-wool mittens.
I figured they used USPS for the shipping and may end up fuhgking me up the ass with a cactus, so I am just happy to be where I am.
Pat Mundy messaged me yesterday. He said the gun should be ready to ship today. Asked if I had an FFL that I use. Seems that they had to replace the receiver too.
I don't understand that, unless they fuucked it up removing the barrel? Or they sent you out a brokeback receiver the first time.
Thanks for the warning, Paul. If I ever feel the desire to buy a Nosler rifle, I'll go get a bunch of scratch-offs instead. At least those will be fun for a while.
The rifle was tested yesterday and gave .7s with two different factory loads. It was shipped to my FFL today. They are sending quite a bit of ammo to my home address for my troubles.
.7”? That might be accurate enough for elephants 😉
I had already bought dies, brass and bullets. There are no 6 creed substitutes on the market. I guess I'll give it a try and see how it does. With my luck, if I unloaded the thing I'd probably end up having to ship its replacement back to the factory.
The rifle was tested yesterday and gave .7s with two different factory loads. It was shipped to my FFL today. They are sending quite a bit of ammo to my home address for my troubles.
This sounds OK considering everything.A new gun and free ammo. Word.
FUGK CCP
It’s time to WAKE UP GOD BLESS THE USA WWG1WGA THERE ARE NO COINCIDENCES
I just bought a 338 barrel from Shilen. They told me and the gunsmith it was in stock. After about two weeks I called, apparently it wasn’t in stock, Be six weeks before it ships. We are having problems at work getting parts too.
A poster on the Nosler Forum had been following my thread there. He posted this earlier today:
"Bumped into a guy at my local gun store Tuesday, sales guy from Nosler. He said Nosler is running double shifts in most areas and looking to do more. Raw material is not an issue for them it’s mechanically inclined labor force they are short on to run the machinery. They could use more machinists to be sure but these are more entry level jobs in the trade. Nobody wants to work apparently. I asked him about Paul’s rifle. He swore. Apparently everybody knows, said he hadn’t ever seen (mentioned a name I didn’t catch) so mad. Apparently this was mishandle from the start, those down the chain thought they could avoid falling on their sword kinda thing. Didn’t really quiz him because it was clear he didn’t have first hand knowledge, now I read where the rifle is in the mail."
The desert is a true treasure for him who seeks refuge from men and the evil of men. In it is contentment In it is death and all you seek (Quoted from "The Bleeding of the Stone" Ibrahim Al-Koni)
The rifle was tested yesterday and gave .7s with two different factory loads. It was shipped to my FFL today. They are sending quite a bit of ammo to my home address for my troubles.
That's (almost) enough to get me to buy a Nosler rifle on the off chance they'd send me a lemon and, after the CS dance, give me a bunch of ammo to make me feel better.
I picked up the rifle from my FFL today. Given that I don't have any other 6 Creed hunting rifle options right now, I decided to keep it. I mounted a scope and will hopefully shoot it next weekend. I'll let you know how it works out.
![[Linked Image from i.postimg.cc]](https://i.postimg.cc/qMjL6f8C/27-FD3-F35-D9-CF-4-FC0-AE24-D01508-F7-AF1-C.gif)
![[Linked Image from i.postimg.cc]](https://i.postimg.cc/rm3Sz4P5/IMG-20210219-155331729.jpg)