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Joined: Jan 2019
Posts: 2,164 Likes: 2
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2019
Posts: 2,164 Likes: 2 |
I recently sent my rifle with a Swaro Z6 3-18x50 off to an outfit for load development. On the way back it was damaged in shipping. The elevation turret sheared right off. No idea how this happened but the entire thing with the multi colored rings broke off. There’s no apparent exterior damage. The gun was in a cheap plastic hard case and inside a box. The box did not appear damaged either.
Is this something that can be repaired myself? Assuming I can get Swaro to send me the new parts, of course. Problem is, I can’t tell how to get what’s left of the broken part (plastic! Really Swaro? Plastic!) out. There’s no screw or anything obvious.
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Joined: Jan 2005
Posts: 12,478
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2005
Posts: 12,478 |
Contact Swarovski. They have an amazing customer service dept. Explain what happened. They will fix it for you for free or for little money. They will go through the scope and it will be returned better than new.
Faith and love of others knows no mileage nor bounds. That's simply the way it is. dogzapper
After the game is over, the king and the pawn go into the same box. Italian Proverb
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Joined: Mar 2005
Posts: 26,301 Likes: 7
Campfire Ranger
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Campfire Ranger
Joined: Mar 2005
Posts: 26,301 Likes: 7 |
Call the Swaro repair center in R.I. You will almost certainly have to send the scope to them.
Casey
Not being married to any particular political party sure makes it a lot easier to look at the world more objectively... Having said that, MAGA.
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Joined: Aug 2006
Posts: 22,948 Likes: 20
Campfire Ranger
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Campfire Ranger
Joined: Aug 2006
Posts: 22,948 Likes: 20 |
Contact Swarovski. They have an amazing customer service dept. Explain what happened. They will fix it for you for free or for little money. They will go through the scope and it will be returned better than new. They send out Nightforces now?......
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Joined: Jan 2019
Posts: 2,164 Likes: 2
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2019
Posts: 2,164 Likes: 2 |
Yes, I have multiple other Swarovski optics products. I know their customer service is fantastic. But I was trying to avoid having to send the scope back. It’s already brand new, less than 50 shots through it. I don’t really want to go through the delay in the middle of hunting season, nor do I want to have to waste ammo/components dialing it back in. So that’s why I was asking if anyone has ever had experience where they send you the parts and walk you through a minor repair like this.
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Joined: Sep 2020
Posts: 600
Campfire Regular
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Campfire Regular
Joined: Sep 2020
Posts: 600 |
The ballistic turret is just a plastic contraption that sits on the elevation turret itself. It's held down only by the screw cap top (the one with the coin slot that can also be turned with a brass cartridge rim). That is probably all that is broken and they could probably send replacements that drop on.
While the BT is a set of plastic pieces, it works very well and is lightweight. It is not the erector itself, but basically a user customizable knob that sits on the erector turret. I consider it ideal for hunting, but I can only imagine that precision rifle guys would scoff at it. Now if it was knocked off in shipping, it could also be knocked off in the field, but that should not affect the turret underneath or the zero, provided you know where the zero is with the BT removed, looking at the metal dial underneath.
I also have wonderful experience with their RI shop. If you contact them and end up sending it in, they'll likely take care of everything.
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Joined: Aug 2005
Posts: 11,355
Campfire Outfitter
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Campfire Outfitter
Joined: Aug 2005
Posts: 11,355 |
Contact Swarovski. They have an amazing customer service dept. Explain what happened. They will fix it for you for free or for little money. They will go through the scope and it will be returned better than new. They send out Nightforces now?...... LOL, thanks for that Don.
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Joined: Jan 2019
Posts: 2,164 Likes: 2
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2019
Posts: 2,164 Likes: 2 |
The ballistic turret is just a plastic contraption that sits on the elevation turret itself. It's held down only by the screw cap top (the one with the coin slot that can also be turned with a brass cartridge rim). That is probably all that is broken and they could probably send replacements that drop on.
While the BT is a set of plastic pieces, it works very well and is lightweight. It is not the erector itself, but basically a user customizable knob that sits on the erector turret. I consider it ideal for hunting, but I can only imagine that precision rifle guys would scoff at it. Now if it was knocked off in shipping, it could also be knocked off in the field, but that should not affect the turret underneath or the zero, provided you know where the zero is with the BT removed, looking at the metal dial underneath.
I also have wonderful experience with their RI shop. If you contact them and end up sending it in, they'll likely take care of everything. The part with the coin slot broke off entirely. So uncrewing it will not do anything other than disassemble the broken off part of the turret. I need to disassemble the part that is still stuck in the scope, so that when/if they send me an entire replacement turret assembly, I can re-install it.
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Joined: Jan 2019
Posts: 2,164 Likes: 2
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2019
Posts: 2,164 Likes: 2 |
FWIW, if Nightforce made a scope that weighed less than a cinder block and had a simple reticle, I’d buy one in a heartbeat. I’m a hunter, I don’t even know what PRS is.
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Joined: Mar 2005
Posts: 26,301 Likes: 7
Campfire Ranger
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Campfire Ranger
Joined: Mar 2005
Posts: 26,301 Likes: 7 |
FWIW, if Nightforce made a scope that weighed less than a cinder block and had a simple reticle, I’d buy one in a heartbeat. Amen. But I did buy one just to play with.......
Casey
Not being married to any particular political party sure makes it a lot easier to look at the world more objectively... Having said that, MAGA.
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Joined: Aug 2006
Posts: 22,948 Likes: 20
Campfire Ranger
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Campfire Ranger
Joined: Aug 2006
Posts: 22,948 Likes: 20 |
The ballistic turret is just a plastic contraption that sits on the elevation turret itself. It's held down only by the screw cap top (the one with the coin slot that can also be turned with a brass cartridge rim). That is probably all that is broken and they could probably send replacements that drop on.
While the BT is a set of plastic pieces, it works very well and is lightweight. It is not the erector itself, but basically a user customizable knob that sits on the erector turret. I consider it ideal for hunting, but I can only imagine that precision rifle guys would scoff at it. Now if it was knocked off in shipping, it could also be knocked off in the field, but that should not affect the turret underneath or the zero, provided you know where the zero is with the BT removed, looking at the metal dial underneath.
I also have wonderful experience with their RI shop. If you contact them and end up sending it in, they'll likely take care of everything. my interpretation of this post is: The ballistic turret is just a plastic contraption = piece of fugging chit it works very well = for those that don't use it much user customizable knob = for those too lazy to learn to dial, and does not have enuff adjustment to shoot very far I consider it ideal for hunting, but I can only imagine that precision rifle guys would scoff at it = it's not just precision guys that scoff at the fragility of the cheesewad turrets and erectors
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Joined: Aug 2006
Posts: 22,948 Likes: 20
Campfire Ranger
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Campfire Ranger
Joined: Aug 2006
Posts: 22,948 Likes: 20 |
.But I did buy one just to play with....... If you play with it very much, you'll not be afraid of a few ounces of extra weight.......
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Joined: Jan 2019
Posts: 2,164 Likes: 2
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2019
Posts: 2,164 Likes: 2 |
Can we please not tank my post into Swarovski bashing? I’m not interested in opinions. I just want to get this fixed with minimal fuss.
Last edited by SDHNTR; 11/09/21.
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Joined: Aug 2006
Posts: 22,948 Likes: 20
Campfire Ranger
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Campfire Ranger
Joined: Aug 2006
Posts: 22,948 Likes: 20 |
you are so right. I will be quiet now. But only because you are a 'hunter', and know all about what is good for you. Swarovski don't need anymore help from me, as your swaro experience does enuff 'bashing', of it's very own.....
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Joined: Apr 2006
Posts: 9,580 Likes: 1
Campfire Outfitter
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Campfire Outfitter
Joined: Apr 2006
Posts: 9,580 Likes: 1 |
You got yourself a nitrogen purger???
I can walk on water.......................but I do stagger a bit on alcohol.
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Joined: Mar 2003
Posts: 17,181
Campfire Ranger
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Campfire Ranger
Joined: Mar 2003
Posts: 17,181 |
Did it just come unscrewed?
Randy NRA Patriot Life Benefactor
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Joined: May 2008
Posts: 25,530 Likes: 5
Campfire Ranger
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Campfire Ranger
Joined: May 2008
Posts: 25,530 Likes: 5 |
You got yourself a nitrogen purger??? A good chamber style vacuum sealer with the inert gas ports on the back like the one I have. 😁. Never tried using it for scope repair. I’m sure if the OP calls Swaro they’ll take care of him.
�Politicians are the lowest form of life on earth. Liberal Democrats are the lowest form of politician.� �General George S. Patton, Jr.
--------------------------------------------------------- ~Molɔ̀ːn Labé Skýla~
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Joined: Aug 2010
Posts: 48,179 Likes: 19
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2010
Posts: 48,179 Likes: 19 |
I recently sent my rifle with a Swaro Z6 3-18x50 off to an outfit for load development. On the way back it was damaged in shipping. The elevation turret sheared right off. No idea how this happened but the entire thing with the multi colored rings broke off. There’s no apparent exterior damage. The gun was in a cheap plastic hard case and inside a box. The box did not appear damaged either.
Is this something that can be repaired myself? Assuming I can get Swaro to send me the new parts, of course. Problem is, I can’t tell how to get what’s left of the broken part (plastic! Really Swaro? Plastic!) out. There’s no screw or anything obvious. That's how they keep it light.. Good luck with it though.. My buddy has a few of those scopes and they are nice, but the color coordinating on the turret seems strange. Why not just numbers? I guess it works well for some guys.
I try to stick with the basics, they do so well. Nothing fancy mind you, just plain jane will get it done with style. You want to see an animal drop right now? Shoot him in the ear hole. BSA MAGA
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Joined: Aug 2010
Posts: 48,179 Likes: 19
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2010
Posts: 48,179 Likes: 19 |
Can we please not tank my post into Swarovski bashing? I’m not interested in opinions. I just want to get this fixed with minimal fuss. The easiest and quickest fix is to pull it off and replace it. I wonder how long it will take Swaro to fix it? How much will they charge?
I try to stick with the basics, they do so well. Nothing fancy mind you, just plain jane will get it done with style. You want to see an animal drop right now? Shoot him in the ear hole. BSA MAGA
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Joined: Jan 2019
Posts: 2,164 Likes: 2
Campfire Regular
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OP
Campfire Regular
Joined: Jan 2019
Posts: 2,164 Likes: 2 |
Called Swaro. They said I’m gonna have to send it in. 2 week turnaround. Not bad. C’est la vie.
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