Home Forums Hunting & Shooting Hunting Optics Leupold won't honor warrantee

Well you see it here also with the old farts.

I’d say the OP is more likely in his 50’s. 🤔
Be fairly easy to call and ask. 😂

Thank you.

Allegedly, the scopes were squared away and did well in military testing...when you want a fully-featured precision rifle scope that weighs less than 25 oz., your options are somewhat limited.

The precision rifle class was just "Precision Rifle 101" for a local training company.

Me too. I sent in a 60's M8 4x with a delaminating objective lens. They did not have the parts so they sent me a brand new FX-II 4x33mm. My buddy had the same thing happen with an older Leupold binocular. It was discontinued and they sent him a new and far superior bino as a replacement.

Sounds like vortex is wearing off on them

OP, are you going to publicly apologize to Leupold now after you basically blasted them without warrant on a public forum.
Or are you just going to “Praise Jesus” and consider that divine intervention was your salvation on your beloved range finder?

My only CS experience with Leupold was about 12 years ago. New scope i was struggling with. Finally, convinced it was, indeed the scope, I sent it to them on a Thursday. The following Tuesday night I was putting it back on the rifle, everything good.

The best customer service is not needing customer service!

2 year warranty on Leupold rangefinders.

I sent one back in October that was out of warranty and they sold me a new one with a longet range for $100 shipped.

No kidding, he should be eating crow and apologizing for defaming without basis.

About 10 years ago, my son and his wife bought a house overlooking Puget Sound. My mother bought them a pair of Leopold 10x binocs for watching boats. They never did use them because he said they just couldn't see much through them. They gave them back to my mother and she gave them to me to see if I could use them. One look was all I needed to know that the barrels were out of alignment. They had a lifetime warranty so I sent them in and a couple weeks later got a new pair. They'd dropped that particular model so they sent me 1 level up for a replacement.

That's interesting.

Companies evidently DO read posts on this and I gather other web sites.

I had an issue with a scope from Bushnell...that I paid about $300 for.... it was a 2 x 7 Bushnell Engage..

I posted how disappointed I was, compared to the 2.5 x 10 Engage I had purchased....

Someone from Bushnell, actually joined the campfire just to send me a PM about my critic about that scope on the campfire.

The PM asked me exactly why I felt the way I did.. I replied and then they offered to replace it with ANY other Engage Scope in their line up.

So I asked how much extra would it be to upgrade to a 4 x 16, they told me to send the 2 x 7 back to them... I did so, and the 4 x 16 showed up like 2 days later.. they sent it to me before ever getting the 2 x 7 back....

I wrote a good review of the 4 x 16 on the campfire.. and I got a check for what I had paid for the 2 x 7.. even after they sent me the 4 x 16.

I contacted them back, and asked for a price on the 6 x 24.....and that I wanted to pay for that one....since they had refunded my money on the 2 x 7.

The guy I was dealing with via PM has stated he was the guy who designed that series... the Engage.

He told me he'd let me have one for the cost I paid for the 2 x 7, which was about half of what the scope was selling for...( the 6 x 24 ). I questioned that much generosity,
and he told me not to worry about it... So I sent him a money order for that amount... but he had already had the 6 x 24 shipped to me...

The entire experience totally blew my mind.. but I did good reviews on both scopes... and it was based on what I thought.. not kissing Bushnell's ass for free stuff.

But evidently it was worth it to Bushnell.. they searched me out... not the other way around....



Back when I was doing the rifles for Veterans thing also. Leupold contacted me after reading about it on 24 hour campfire.... they sent me a PM, and told me they would like to donate a scope for what I was doing.. due to the feed back other members were doing and saying on that project. That was for the rifle I did for Brent Yates in Colorado.
We did a 7 x 57 for him... I contacted him and asked what type of Leupold scope he would like.... Not only did Leupold send me the scope he wanted at NO COST, they also put the 24 hour campfire logo on it and also the recipients name on it also... " Made especially for SFC...

They later did a second scope on that project specifically for another Veteran, same thing....

So surprisingly THEY DO read these threads.......not just Leupold, but also Bushnell... and I am sure others, but these are two I personally experienced....

both times they sought me out, based on comments read on the campfire...

For the record I do feel bad for throwing them under the bus, but I do feel like things like this have to happen for the wheels to move

You feel good in lying about them not honoring the warranty? Where is your honor?

So to me, not honoring the promise to return a functional device is not a lie.

But attacking someone for making a statement and proving (company email) they were correct, implies bullying and lack of honor.

These forms allow folks to be anonymous as such posters need to have thicker skin because it's so easy criticize kind of like Fakebook or Twitter. So bottom line, still have not received my replacement device; one day I will. If I hurt your feelings because I called out your favorite well don't feel bad, you'll get over it.

Burris wouldn't fix my signiature 2.5 -8 scope because it had scratches and looked well used. Offered 35% off MSRP if I bought another one of their scopes. I only had scope for 15 years of the lifetime warrentee. Granted ugly but it just one day stopped holding zero. they sent scope back and I replied in a letter that I wouldn't be buying anymore Burris scopes. Screw them they broke their word

Oh shiet...and I just bought a few Leupolds this year....