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Joined: Nov 2016
Posts: 2,398 Likes: 3
Campfire Regular
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OP
Campfire Regular
Joined: Nov 2016
Posts: 2,398 Likes: 3 |
I found a solenoid got broke on my boat winch and spent a hour on the internet to no avail for getting a part fast. After several searches and lots of phone calls I call SRE and got a guy back east somewhere and after being told by several companies that we have the part but we offer no expedited shipping (WTF) it was one of my first questions. The guy says where are we shipping it to and I said Oregon, he then says hold on to a second and I’ll check and see if we have it Sparks Nevada and says well yes we do I say perfect and he transfers me to accounting to pay for it. It all took about 5 minutes. I had a confirmation of my order in less than 15 minutes and a tracking number and confirmation of the fact it had shipped in another couple of hours. Customer service the way it used to be. It was my first order from them but when I see them come up when looking for truck parts I know where my money will be going. Anyone else order from them?
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Joined: Apr 2017
Posts: 19,774 Likes: 16
Campfire Ranger
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Campfire Ranger
Joined: Apr 2017
Posts: 19,774 Likes: 16 |
Summit Racing is top notch
"Maybe we're all happy."
"Go to the sporting goods store. From the files, obtain form 4473. These will contain descriptions of weapons and lists of private ownership."
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Joined: Nov 2002
Posts: 33,790 Likes: 11
Campfire 'Bwana
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Campfire 'Bwana
Joined: Nov 2002
Posts: 33,790 Likes: 11 |
Summit Racing is top notch Yep. Spent a fair bit of change there. JEG's does well too.
Conduct is the best proof of character.
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Joined: Mar 2010
Posts: 11,996 Likes: 34
Campfire Outfitter
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Campfire Outfitter
Joined: Mar 2010
Posts: 11,996 Likes: 34 |
Summit Racing is top notch Yup, best there is in the car parts world
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Joined: Dec 2019
Posts: 4,045 Likes: 1
Campfire Tracker
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Campfire Tracker
Joined: Dec 2019
Posts: 4,045 Likes: 1 |
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Joined: Jan 2019
Posts: 690
Campfire Regular
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Campfire Regular
Joined: Jan 2019
Posts: 690 |
Good company to deal with. They're return policy is second to none. Free shipping any order over $99
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Joined: Jan 2005
Posts: 2,933
Campfire Regular
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Campfire Regular
Joined: Jan 2005
Posts: 2,933 |
They are good,,, have rebuilt several 60's and early 70's muscle cars with their parts..
Location Western NC, after alot of other places
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Joined: Jun 2016
Posts: 9,679 Likes: 5
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2016
Posts: 9,679 Likes: 5 |
Haven't done business with them for several years, but if they are even close to what the once were they're still top notch.
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Joined: Jun 2019
Posts: 10,050 Likes: 10
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2019
Posts: 10,050 Likes: 10 |
Summit is a bit pricey, but their service is good. When I was building several round track and truck pull engines a year they were one of the suppliers I used pretty regularly.
Ignorance can be fixed. Stupid is forever!
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Joined: Feb 2017
Posts: 3,328 Likes: 11
Campfire Tracker
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Campfire Tracker
Joined: Feb 2017
Posts: 3,328 Likes: 11 |
I’ve probably spent over $50k with them over the last 35 years. I used to build high performance and resto engines as a side gig. They’ve always been great to deal with from back in the day when they mailed you a catalog and you phoned them up to place an order to now. Never had a problem if I needed to return something and the few times I had a defective item they immediately sent me a replacement.
Jegs is pretty good too, but I haven’t used them as much.
Yours in Liberty,
BL
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Joined: Feb 2009
Posts: 11,921
Campfire Outfitter
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Campfire Outfitter
Joined: Feb 2009
Posts: 11,921 |
Have not bought from them for a while but when i did it was easy.
They will help you if you have any questions and can help you get the parts you need.
Good folks.
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Joined: Mar 2009
Posts: 1,869 Likes: 4
Campfire Regular
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Campfire Regular
Joined: Mar 2009
Posts: 1,869 Likes: 4 |
Well I have had some good customer service from them and I have been lied to by their staff. I order a couple of thousand dollars worth of tools from them with the majority out of stock but with dates only 6 or 8 weeks away for delivery from the manufacture. When I received my credit card bill I was billed for the total amount. Well I was not happy about that but I was told they were required by the manufacture to collect in advance, for even backorder items, for the total order amount. With it only being 2 months maximum I thought well that is not too bad.
Well it took as much as 9 months to complete the order from the manufacturer. I contacted the manufacturer and said, what the hell, you are making me pay up front and carry the cost of that money for way too long. I was told by that manufacturer that they did not require payment in advance. So it appears Summit kept my money for 9 months interest free.
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Joined: Aug 2003
Posts: 39,319 Likes: 40
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2003
Posts: 39,319 Likes: 40 |
Bought a ring and pinion and new LSD from them for my car years ago. Cousin used to work for them while going to school to be an accountant. He had good things to say about working FOR them.
Me
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Joined: Dec 2019
Posts: 3,790 Likes: 1
Campfire Tracker
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Campfire Tracker
Joined: Dec 2019
Posts: 3,790 Likes: 1 |
A woman's heart is the hardest rock the Almighty has put on this earth and I can find no sign on it.
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Joined: Nov 2003
Posts: 67,797 Likes: 9
Campfire Kahuna
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Campfire Kahuna
Joined: Nov 2003
Posts: 67,797 Likes: 9 |
I have done quite a lot of business with Summit and Jegs. I can't think of any issues
Sam......
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Joined: Nov 2007
Posts: 47,256 Likes: 13
Campfire 'Bwana
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Campfire 'Bwana
Joined: Nov 2007
Posts: 47,256 Likes: 13 |
I spent a lot of money with Summit and Jegs when I was younger.
God bless Texas----------------------- Old 300 I will remain what i am until the day I die- A HUNTER......Sitting Bull Its not how you pick the booger.. but where you put it !! Roger V Hunter
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Joined: Jun 2004
Posts: 44,891 Likes: 12
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2004
Posts: 44,891 Likes: 12 |
Anybody else get stuff from Performance Automotive Wholesale back in the day?
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Joined: Aug 2003
Posts: 39,319 Likes: 40
Campfire 'Bwana
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Campfire 'Bwana
Joined: Aug 2003
Posts: 39,319 Likes: 40 |
No but I think I remember the ads. Black and yellow engine with a blower on it? PAW as a shortened name?
Me
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Joined: Jan 2001
Posts: 7,488
Campfire Tracker
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Campfire Tracker
Joined: Jan 2001
Posts: 7,488 |
To anger a conservative, lie to him. To annoy a liberal, tell him the truth.
Promoted to Turdlike status 03/17/12
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Joined: Jun 2004
Posts: 44,891 Likes: 12
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2004
Posts: 44,891 Likes: 12 |
No but I think I remember the ads. Black and yellow engine with a blower on it? PAW as a shortened name? That's the one.
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