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Joined: Jun 2002
Posts: 131,671
Campfire Sage
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OP
Campfire Sage
Joined: Jun 2002
Posts: 131,671 |
A while back I had a breakage of the battery door on my TLR-1 gun light. It was a bad design, and the plastic hinge just snapped from stress. I sent it back to them and, for no charge (other than shipping it to them), they replaced it with a steel hinge arrangement (much better), and sent it back to me at their expense. So props to them.
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Joined: Mar 2009
Posts: 1,849
Campfire Regular
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Campfire Regular
Joined: Mar 2009
Posts: 1,849 |
Mine did that just sitting in the safe. I emailed them to discuss the cost and procedure to get a new one. They returned my email with a request on where to send the replacement battery door at no charge.
The product has a design flaw but Streamlight's customer service seems to be excellent.
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Joined: Mar 2020
Posts: 2,686
Campfire Regular
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Campfire Regular
Joined: Mar 2020
Posts: 2,686 |
I love Streamlight TLR-1 HL lights
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Joined: May 2008
Posts: 25,516
Campfire Ranger
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Campfire Ranger
Joined: May 2008
Posts: 25,516 |
I love hearing about good customer service! Good for them!
�Politicians are the lowest form of life on earth. Liberal Democrats are the lowest form of politician.� �General George S. Patton, Jr.
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~Molɔ̀ːn Labé Skýla~
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Joined: Feb 2010
Posts: 17,815
Campfire Ranger
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Campfire Ranger
Joined: Feb 2010
Posts: 17,815 |
I recently purchased a Streamlight on the recommendation of LEO and firefighter friends, I'm very pleased with the power and performance of this fine product.
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Joined: Nov 2015
Posts: 14,578
Campfire Outfitter
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Campfire Outfitter
Joined: Nov 2015
Posts: 14,578 |
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Joined: Mar 2005
Posts: 11,689
Campfire Outfitter
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Campfire Outfitter
Joined: Mar 2005
Posts: 11,689 |
I have several weapon lights from Streamlight and have zero issues.
Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats.
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Forums81
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