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Joined: Feb 2010
Posts: 17,815
Campfire Ranger
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OP
Campfire Ranger
Joined: Feb 2010
Posts: 17,815 |
I have a moderately priced set of Pentax mini binoculars that one barrel has become fogged. Where can I send them to be cleaned? How much does cleaning cost?
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Joined: Feb 2001
Posts: 1,042
Campfire Regular
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Campfire Regular
Joined: Feb 2001
Posts: 1,042 |
Pentax. Can't imagine they won't do it as warranty work.
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Joined: Dec 2007
Posts: 1,523
Campfire Regular
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Campfire Regular
Joined: Dec 2007
Posts: 1,523 |
I sent my Pentax DCF binocs back to them about ten years ago for adjustment (Collamination??) and they did the work quickly and cheaply. I'm not aware of any general optic repair houses.
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Joined: Oct 2006
Posts: 3,575
Campfire Tracker
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Campfire Tracker
Joined: Oct 2006
Posts: 3,575 |
Use the website to coordinate a return to Pentax? I have 8 x 40 DCF WPs that could use it.
I do not entertain hypotheticals. The world itself is vexing enough. -- Col. Stonehill
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Joined: Feb 2001
Posts: 1,042
Campfire Regular
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Campfire Regular
Joined: Feb 2001
Posts: 1,042 |
Yep, a few years back I returned a DCF WP that came back to me with severely scratched ocular lenses. I sent them in to Pentax fully expecting to pay for a repair. They came back in a pretty short time repaired no charge under warranty!
I followed the instructions on the website. Easy.Let us know how it goes. Their info isn't clear, but everything I've heard about their service is good.
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Joined: Feb 2010
Posts: 17,815
Campfire Ranger
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OP
Campfire Ranger
Joined: Feb 2010
Posts: 17,815 |
Got a link to their website?
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Joined: Oct 2010
Posts: 1,419
Campfire Regular
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Campfire Regular
Joined: Oct 2010
Posts: 1,419 |
Pentax warranty work is covered by Ricoh in the US. http://www.us.ricoh-imaging.com/supportI sent some DCF SP's back a couple of years ago. I think it is a $25 service fee to cover shipping etc... Turnaround was quick.
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Joined: Dec 2007
Posts: 377
Campfire Member
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Campfire Member
Joined: Dec 2007
Posts: 377 |
Yes, the above website is the place to go to start the process. I sent in some DCF HRII's to be refurbished recently. The communication is poor at best, but they were returned promptly and at no charge.
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