Oh, Sears. Here I thought this was going to be about the fools that administrate our company!
Just another case of the farther away decision-making is removed from the people who actually generate the revenue, the worse the company does. i.e. find me a sears corporate guy who's depended on tools for a living, or directly served the guys who do, or in our case, anyone in administration in our company who knows chit about medicine.
