So there is not a no-fault warranty?
Thanks for the comment. My apologies for not making it clear. With Tract if anything fails on the scope or binocular due to material, craftsmanship, recoil, we will replace it, hands down. If a optic is accidentally dropped and glass is damaged, etc, we will work with you to replace your optic at a very DEEP discount. Were not going to send you a repair charge. We're going to get a new optic in your hands for a cost you wont bat an eye at.
I've sold all those brands in my days at Opticsplanet, Ive seen the big boys replace things for free and Ive also see repair bills sent. We are a new company and we want to earn your business and will work with you to get any accidental or sadly, purposeful, damage resolved and keep you a satisfied customer.
