It would be inaccurate to assume he doesn't like a product he sells.
Absolutely, yet I never got the impression he didn't like his own Kevlar product,he was being honest by relaying
to me the realities involved in finishing a Kevlar stock...trying to avoid creating customers who ring up expressing
their frustration about working with the Kevlar they ordered....when life could be made so much easier for both of
them by selecting a glass stock 4-5oz heavier.
As you say some customers will whinge about anything and everything and Kevlar could easily spark that kind of thing.
Brown doesn't really know what kind of customer he has on the end of the line when they are ordering...Prevention if
one can achieve it, is much easier than cure.
