I remember when I could send them a scope and they would repair,add turrets, whatever and I would have the scope back in less than 2 weeks from the day I shipped it, and that was from Alaska. They have had my scope in their possession for 15 days and still can't give me a status of the repair. Is this the new norm for them?
The wait time is variable. It seems like in winter they are slow....maybe everybody just got around to sending in the scopes that crapped out during hunting season, or waited until winter to get a new reticle in their varmint scope. It also seems like the wait increased after the CDS turret came out and more people were ordering custom turrets. I know the hold time on the phone sure went up.
